Job Summary
We are looking for a dependable, motivated, and hands-on manager to lead our car wash team and oversee daily operations. The ideal candidate will have proven leadership experience, a positive attitude, and a lead-by-example mindset.
This position requires someone who is organized, responsible, self-motivated, and comfortable working with minimal supervision. You must be able to multitask, solve problems quickly, provide exceptional customer service, and hold employees accountable while maintaining a positive and professional work environment.
Key Responsibilities
- Lead daily operations and ensure the car wash runs smoothly and efficiently
- Set a strong example through professionalism, reliability, and a positive attitude
- Provide exceptional customer service and create a welcoming experience for every customer
- Handle customer questions, complaints, and concerns promptly and professionally
- Promote and increase wash club memberships by coaching employees on effective sales techniques
- Hire, onboard, train, schedule, and coach employees
- Set clear expectations and hold employees accountable for attendance, performance, customer service, and workplace standards
- Provide regular feedback and recognize strong employee performance
- Monitor labor hours and staffing levels to meet business needs while controlling costs
- Prepare employee schedules and help cover shifts when necessary
- Track inventory and ensure chemicals, supplies, uniforms, and other essential items are properly stocked
- Maintain a clean, safe, organized, and professional facility
- Ensure employees follow all safety procedures and company policies
- Complete opening and closing responsibilities accurately
- Monitor daily sales, membership goals, labor, and other performance numbers
- Identify opportunities to improve workflow, customer satisfaction, sales, and overall efficiency
- Inspect equipment regularly and make sure problems are reported and addressed quickly
- Coordinate repairs and maintenance to minimize downtime
- Respond calmly and effectively to unexpected situations
- Communicate clearly with employees, customers, vendors, and ownership
- Help build a dependable, motivated, and customer-focused team
Qualifications
- Proven leadership or management experience
- Experience hiring, training, coaching, scheduling, and supervising employees
- Comfortable holding employees accountable in a fair and professional manner
- Strong customer service and communication skills
- Positive attitude with a lead-by-example management style
- Organized, responsible, and dependable
- Self-motivated and able to work with minimal supervision
- Able to manage multiple priorities in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Comfortable managing labor costs, schedules, inventory, and daily performance goals
- Basic computer and point-of-sale system skills
- Reliable transportation and consistent attendance
- Car wash, retail, hospitality, sales, or service-industry management experience is preferred
Physical and Scheduling Requirements
- Must be able to stand and walk for extended periods
- Must be able to work indoors and outdoors in changing weather conditions
- Must be able to lift and carry up to 50 pounds when necessary
- Must be willing to work a flexible schedule, including some weekends and holidays
- Must be available to respond to staffing or operational issues when needed
What We’re Looking For
We want a manager who takes ownership of the business, supports the team, and notices what needs to be done without waiting to be told. The right person will balance excellent customer service with strong employee leadership, operational awareness, and attention to detail.
This is an active, hands-on management position. You will be expected to work alongside the team, maintain high standards, address problems quickly, and help the business grow.
Pay: $4,000.00 per month
Application Question(s):
- I you were hired today, what would your first 30 days look like?
- How would your previous employees describe your leadership style?
- If your best friend described your work ethic, what would they say?
Work Location: In person
