The Assistant Operations Coordinator supports daily operations by assisting the Manager with workforce coordination, administrative tasks, and client support. This role serves as a liaison between employees, management, and clients to ensure accurate documentation, timely communication, and quality service delivery. The Assistant Operations Coordinator also helps maintain operational standards by monitoring employee performance and addressing routine personnel matters.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
- Collect, review, and organize employee timesheets to ensure accuracy before submitting them to clients and payroll.
- Maintain employee attendance records and follow up on missing or incomplete timesheets.
- Assist with employee onboarding and offboarding processes, including preparing and processing termination documentation.
- Conduct routine inspections and quality assurance rounds to verify janitorial services are completed according to company and client standards.
- Address employee questions and concerns regarding scheduling, attendance, workplace issues, and other personnel matters, escalating issues to the Manager when necessary.
- Maintain accurate employee records and operational documentation.
- Coordinate communication between employees, supervisors, and clients to ensure timely resolution of operational issues.
- Monitor staffing levels and assist with scheduling adjustments to meet client needs.
- Document inspections, employee performance concerns, and corrective actions as directed.
- Ensure compliance with company policies, safety procedures, and client expectations.
- Support the Supervisor with daily administrative duties, special projects, and operational reporting.
- High school diploma or equivalent required; associate degree preferred.
- Previous supervisory, administrative, or operations experience preferred.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Excel, Outlook, Word) and other office software.
- Ability to handle confidential employee information with professionalism.
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently while supporting the Manager and operations team
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
