Front Desk Coordinator Job Description:
The Front Desk Coordinator is extremely enthusiastic and outgoing, charismatic, and passionate individual who excels in sales and customer service. This is a MUST!
Responsible for providing excellent customer service to members and visitors of the facility.
The primary duties of this position include greeting members and registering new guests, making reservations, providing exceptional customer service, educating clients on our services and benefits, and recommending products to support and enhance their fitness goals. Additionally, the Front Desk Assistant Associate is responsible for handling guest complaints and resolving any issues that may arise.
Key Responsibilities:
- Responding to customer inquiries
- Greeting and registering guests
- Making reservations and providing information about the facility and its services
- Handling guest complaints and resolving any issues that may arise
- Balancing cash drawers and making change, Inventory counts
- Performing other duties as assigned
- Create a safe, clean, and welcoming environment for all members, clients, and staff.
- Multi-task and excel in a busy environment while maintaining a positive attitude.
Qualifications:
- High school diploma or equivalent
- Strong customer service skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment
- Ability to work well under pressure
- Basic computer skills
- Customer service experience
- Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, and reach frequently; moderate range of body motions.
The Front Desk Assistant Associate may require evening and weekend work. This is an entry-level position with potential for advancement.
Assistant Shift Hours
Weekdays Day Shift: 445am - 10am and Night Shift: 345-8pm
Saturday Day Shift: 645am-11am
Potential to Cross Train at our Wellness Center Located Next Door to Brickz Fitness
Hours of Operation for Wellness Center:
M-F 9am-8pm
Sat 9am-6pm
Sun 9-5pm
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
