Maintenance Person
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JOB DESCRIPTION
JOB TITLE: Maintenance Person
POSITION: Non-Exempt
RESPONSIBLE TO: General Manager
Scope and General Purpose To perform in a pleasant, professional, and efficient manner, all functions of
maintenance/grounds work; planning/implementation of preventive maintenance programs to achieve safe and
comfortable accommodations and efficient running of equipment.
Main Duties
1. Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,
accommodation, courtesy, honesty, and professionalism.
2. Demonstrates positive Team spirit aiding other Team members as necessary toachieve required
standards of productivity and guest care.
3. Makes decisions in the best interest of the property and in compliance with all applicable policies and
procedures.
4. Plans, organizes, and keeps an accurate record of preventive maintenance activities related to rooms, common
areas, and equipment.
5. Carries out basic preventive maintenance of rooms/common areas to maintain safety, working order, and
overall appearance.
6. Carries out basic preventive maintenance of equipment to maintain efficiency and prolonged equipment life.
7. Rotates, replaces, or reprograms locks as appropriate.
8. Reduces utilities through efficient running of equipment and timers.
9. Prioritizes and carries out maintenance tasks as requested by guests, management, and other departments.
10. Replaces burned out bulbs exterior and interior to the building in accordance to brand and safety standards.
11. Carries out cleaning duties as assigned.
12. Cleans, tests, and maintains pool and spa with maintenance of accurate and current logs.
13. Keeps walks and entrances clear of snow and ice when applicable.
14. Keeps common areas and grounds free of trash and empties internal/external trash receptacles.
15. Maintains grass, beds, and grounds when applicable.
16. Maintains fences, walks, gates and walls and makes repairs when needed. Paints and maintains outbuildings
when applicable.
17. Cleans out drainage ditches and culverts.
18. Provides General Manager with written or verbal reports on all short term and long term maintenanceprojects
(frequency of reports to be determined by General Manager).
19. Maximize cost effectiveness in repairs and advises General Manager when outside help is needed. May be
directed to contact vendors for bidding purposes.
***The working schedule is solely based upon the needs of the hotel
business, meaning that the hours worked are directly
affected by the hotel’s occupancy. ***
Maintenance Person
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20. Informs General Manager when items need to be purchased through accurate monthly inventories of
maintenance supplies.
21. Follows key control and security procedures.
22. Control costs by properly using departmental supplies, water, and electricity.
23. Understands and uses applicable brand standards and Hawkeye Hotels Employee Handbook standards.
24. Knows the hours of operation of the property’s facilities and is aware/promotes these facilities and amenities.
25. Ensures safe use of chemicals and equipment in accordance with the MSDS (Material Safety Data Sheets) and
manufacturer’s instructions.
26. Knows how to use and is able to assist in the equipment for the disabled.
27. Knows all emergency procedures.
28. Turns in all Lost & Found items, tags, and stores them as directed by management.
29. Practices safe work habits and uses protective equipment when necessary.
30. Handles all guest complaints to customers’ satisfaction and relays information to supervisor.
31. Reports items/areas needing maintenance assistance.
32. Immediately reports suspicious or unlawful activities to immediate supervisor and/or Police.
33. Attends and participates in staff meetings, safety meetings, training classes, etc.
34. Abides by all policies and guidelines of Hawkeye Hotels and the brand.
35. Promotes the brand and other Hawkeye Hotels locations at all times.
36. Keeps all company business confidential – either while on or off property.
37. Performs other tasks as assigned or authorized by the direct supervisor or General Manager.
38. Ensures accurate and timely completion of reports as applicable to the position.
Qualification Requirements To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.
- Education and/or Experience
o Maintenance experience including; painting, patching, and basic mechanical skills
o Recognized certifications in regards to maintenance is desirable but not necessary
o Experience in other hotels or a comparable service industry dealing with customers
o Must be able to read, write, speak and understand English
o Ability to communicate with employees with a basic understanding of English
o Ability to prepare preventive maintenance plans and other logs, and keep accurate records of activities
o Must be able to add, subtract, multiply, and divide
- Physical Demands
- The physical demands described here are representative of those that must be met by and employee to
successfully perform the essential duties of the job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
o This position requires full range of body motion, including prolonged standing and walking, bending,
stooping, kneeling, along with manual and finger dexterity and hand/eye coordination. Mobility to
climb stairs and ladders, and lifting and/or moving objects weighing up to 100 lbs. Specific vision
abilities required by the job close and distance vision, and the ability to adjust focus.
Job Type: Full-time
Pay: $19.90 - $24.10 per hour
Work Location: In person
