Bookkeeper – Customer Service Support
4K Aluminum of California
705 Challenger St, Brea, CA 92821
Pay: $25.00 - $27.00 per hour
Job Type: Full-Time
Schedule: Monday-Friday, On-Site Only
Remote Work: Not Available
About Us
4K Aluminum of California is a growing manufacturer and distributor serving the outdoor living and construction industries. We pride ourselves on providing exceptional products and outstanding customer service to our contractors and business partners.
We are looking for a dependable, detail-oriented Bookkeeper with strong customer service skills to join our team. This position is ideal for someone who enjoys working with numbers while also building positive relationships with customers. You'll play a key role in maintaining accurate financial records, supporting daily accounting operations, and assisting customers with billing, payments, and account inquiries.
Position Overview
The Bookkeeper – Customer Service Support is responsible for managing day-to-day bookkeeping functions while providing professional customer support related to invoicing, payments, account balances, and general account maintenance. The ideal candidate is organized, detail-oriented, personable, and able to communicate effectively with both customers and internal team members.
Key ResponsibilitiesBookkeeping & Accounting
- Manage Accounts Payable and Accounts Receivable
- Process customer invoices, payments, credits, refunds, and adjustments
- Reconcile bank accounts, credit card statements, and General Ledger accounts
- Prepare journal entries and account reconciliations
- Monitor customer account balances and aging reports
- Follow up on outstanding invoices and past-due accounts professionally
- Investigate and resolve account discrepancies
- Maintain accurate financial records and supporting documentation
- Assist with month-end and year-end closing activities
- Prepare reports and assist with accounting projects as needed
- Maintain confidentiality and accuracy of financial information
Customer Service
- Answer customer questions regarding invoices, payments, credits, and account balances
- Provide exceptional customer service by phone and email
- Resolve billing concerns in a professional and timely manner
- Process credit card and ACH payments
- Coordinate with customers regarding payment arrangements and account updates
- Communicate with internal departments to ensure orders and payments are processed accurately
- Build positive relationships with customers while maintaining company policies
QualificationsRequired
- Minimum of 3 years of bookkeeping, accounting, or related experience
- Previous customer service experience in an office environment
- Experience with Accounts Payable and Accounts Receivable
- Strong understanding of bookkeeping principles
- Proficiency in Microsoft Office, especially Excel
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to prioritize multiple tasks in a fast-paced environment
- Professional phone etiquette and customer service skills
- Ability to work independently while contributing to a team
Preferred
- Experience with QuickBooks or similar accounting software
- Experience in manufacturing, construction, or distribution
- Associate's or Bachelor's degree in Accounting, Finance, or a related field
- Knowledge of GAAP and standard accounting procedures
What We're Looking For
- Friendly, professional, and customer-focused
- Dependable with excellent attendance
- Strong attention to detail and accuracy
- Positive attitude with a willingness to learn
- Excellent problem-solving and communication skills
- Ability to maintain confidentiality
- Self-motivated with strong time management skills
- Long-term career mindset
Why Join 4K Aluminum?
- Competitive pay based on experience
- Stable, full-time position
- Monday-Friday schedule
- Supportive and collaborative team environment
- Growing company with opportunities for advancement
- Opportunity to make a meaningful impact on both customer satisfaction and company operations
Location:
705 Challenger St.
Brea, CA 92821
Qualified candidates will be contacted directly by our hiring team. Please ensure your resume includes your bookkeeping experience, customer service background, employment history, and current contact information.
Pay: $25.00 - $27.00 per hour
Benefits:
Education:
Experience:
- Bookkeeping: 3 years (Required)
- QuickBooks: 3 years (Required)
Ability to Commute:
- Brea, CA 92821 (Required)
Work Location: In person
