We are an authorized AT&T partner based in the Sacramento area. We are a driven, people-focused team that brings AT&T's best-in-class Fiber, Wireless, and Cable services directly to the customers who need them. We believe in meeting people where they are, building trust face-to-face and delivering real solutions to real households.
Our culture is built around energy, growth, and genuine connection. If you are someone who lights up around people, loves solving problems, and wants to grow within a company that rewards effort with opportunity, you belong here.
We are hiring Customer Support Associates to join our expanding Sacramento-area team. In this role, you will be the face of AT&T for customers in your community — explaining service options, guiding purchasing decisions, and ensuring every interaction leaves a lasting positive impression.
As a Customer Support Associate, you will be out in the community engaging with people, thinking on your feet, and developing skills in customer engagement, business development, and problem solving that will serve you for life.
Customer Support Associate - WHAT YOU'LL DO
- Engage with customers in the Sacramento area to present AT&T Fiber, Wireless, and Cable service options
- Deliver a consultative, customer-first experience, listening to needs and recommending the right solutions
- Build trust and lasting relationships through professional, enthusiastic community engagement
- Handle customer questions and objections with confidence, empathy, and clear communication
- Contribute to team sales goals while maintaining exceptional service quality
- Participate in ongoing training focused on sales technique, business development, and leadership skills
- Identify opportunities to grow your territory and expand your personal book of business
- Collaborate with Customer Support Associate teammates and leadership to continuously improve processes and performance
Customer Support Associate - WHAT WE'RE LOOKING FOR
- Passion for people — you genuinely enjoy conversation, connection, and helping others find solutions
- A problem-solving mindset — challenges excite you, not intimidate you
- Enthusiasm for business development and a hunger to grow professionally
- Strong verbal communication skills and a natural ability to build rapport quickly
- Self-starter attitude with the drive to take ownership of your results
- Coachable and open to feedback — you see every critique as a chance to level up
- Reliable transportation within the Sacramento area
- High school diploma or GED required; prior customer service or sales experience is a plus but not required
Pay: $950.00 - $1,450.00 per week
Work Location: In person
