Job Title: Branch Office Manager
Job Location: Cordova, TN
Job Type: Full Time
We are looking for a Branch Office Manager to join our Home Health team. Come make a difference in the Cordova area and surrounding communities! At Beacon Home Health, our employees enjoy:
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Creating lasting connections with individuals and families across the community.
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Experiencing genuine appreciation and gratitude from those we serve.
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Having the confidence of strong support, stability, and balance between work and life.
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Leadership development opportunities – we value internal advancement in areas of interest to our employees.
JOB SUMMARY
The Branch Manager is responsible for the overall direction of the hospice services for the service area of the branch. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Branch Manager, within a local market and branch office, successfully integrates clinical, financial, and operational success while providing overall leadership and supervision.
DUTIES & RESPONSIBILITIES
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Plans, organizes, directs, and controls marketing goals and activities, staff assignments, and staff performance to achieve clinical and financial objectives.
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Conducts recruiting, hiring, performance management and development, and disciplinary actions for branch staff.
- Oversees all branch operations, is responsible to maintain appropriate staff levels in line with changing census.
- Reviews and manages monthly market financial statements.
- Maintains a good understanding of industry terminology, standards, and best practices. Maintains knowledge of agency clinical management software (HCHB).
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Maintains ongoing, positive work relationships with local facilities, physician offices, and all referral sources.
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Works in conjunction with cluster partners and Agape Resources to align branch goals with organizational goals.
- Consults with Agape Resources to ensure that branch operations are in alignment with organizational policies and procedures.
- Reports, investigates and responds to customer complaints in a timely fashion.
Prepares for and attends all Patient Care Conferences and staff meetings.
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THE MUST HAVES:
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Demonstrated business acumen and problem solving skills.
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Demonstrates strong written and verbal communication skills.
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Strong leadership and supervision skills, including interviewing, coaching, delegating, training, and providing performance management.
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Excellent organizational, negotiation, and time management skills.
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Ability to communicate with empathy and tact with customers and the community.
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The ability to work independently while collaborating with agency leadership and personnel.
Full-Time Benefits Include:
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Medical, Dental, Vision, Life Insurance, Disability, Pre-Tax Savings Accounts, and ancillary benefits
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100% Employer Paid Basic Life Insurance & Employee Assistance Program
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Generous Paid Time Off plan and 6 paid holidays annually
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Employee Referral Bonuses
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401K Retirement Plan & Employer Match
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
