Operations and HR Coordinator Position Summary
We are seeking a highly organized, proactive, and detail-oriented Operations and HR Coordinator to support our growing logistics operation. This role serves as a key partner to leadership by managing recruiting, hiring, employee administration, payroll, operational support, claims management, and day-to-day business functions. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and supports both employees and business operations with professionalism and discretion.
Work Schedule & Compensation Full-Time, Exempt Position In-Office Role Monday–Friday, 9:00 AM–6:00 PM Starting salary: $45,000+ annually, based on experience and qualifications Bonus potential based on company and individual performance Paid Time Off (PTO) Comprehensive benefits package including medical, dental, vision, and life insurance
Occasional after-hours availability may be required to support recruiting efforts, employee relations matters, payroll processing, operational needs, claims management, or other urgent business requirements.
Key Responsibilities
Recruiting & Hiring Manage full-cycle recruiting, including sourcing, screening, interviewing, and hiring. Coordinate onboarding and ensure completion of pre-employment requirements. Maintain applicant tracking systems and hiring pipelines. Partner with leadership on staffing plans and recruiting strategies.Human Resources & Employee Administration Maintain employee records and personnel files. Support onboarding, offboarding, benefits administration, and compliance tracking. Respond to employee inquiries and assist with employee relations matters.Payroll Administration Process payroll accurately and on time. Review timecards, PTO balances, payroll adjustments, and employee status changes. Resolve payroll discrepancies and maintain payroll records.Operations Support Assist with workforce scheduling, attendance tracking, and staffing coverage. Monitor operational performance reports and communicate trends. Coordinate communication among drivers, dispatch, fleet, and leadership teams. Support operational improvement initiatives and special projects.Administrative Support Provide administrative support to company leadership. Manage calendars, meetings, reports, communications, and business documentation. Prepare spreadsheets, presentations, and operational summaries.Claims & Risk Management Manage vehicle accident, workplace injury, cargo, and insurance claims. Coordinate with insurance carriers and third-party administrators. Maintain claim documentation and ensure timely follow-up.
Qualifications
- High school diploma required; Associate’s or Bachelor’s degree preferred. Experience in recruiting, HR, payroll, administration, operations support, or a related field preferred. Strong organizational, communication, and time-management skills. Ability to manage confidential information with discretion. Strong attention to detail and ability to meet deadlines. Logistics, transportation, delivery, or fleet-management experience preferred.
Preferred Skills & Technical Expertise
Advanced Excel & Data Management Advanced proficiency in Microsoft Excel is required. Experience with formulas, pivot tables, dashboards, reporting, and data analysis.AI & Productivity Tools Proficiency with ChatGPT, Claude, Gemini, and similar AI platforms. Ability to leverage AI for analysis, reporting, drafting communications, research, workflow automation, follow-up management, and operational support. Ability to combine AI-driven insights with Excel-based analysis to support business decisions. Strong judgment to validate AI-generated outputs.Ideal Candidate ProfileCandidates who are highly proficient in both Excel and modern AI tools will thrive in this role and have the opportunity to make a significant impact on company growth, employee success, and operational excellence.
Key Competencies
- Organization and multitasking Attention to detail Communication and interpersonal skills Problem-solving and critical thinking Accountability and follow-through Professionalism and confidentiality Customer-service mindset Ability to work independently and collaboratively Adaptability and initiative
Reports To
Owner
Position Impact
This role is critical to the success of the organization by ensuring efficient hiring, employee administration, payroll, operational support, and claims management while helping drive operational excellence and company growth.
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
