C3EL is seeking a Enterprise Operations Center (EOC) Specialist to support our mission in Washington, D.C., at the Department of Transportation (DOT) Headquarters' Building. The EOC operates 24x7x365, including all Federal Holidays, and is responsible for maintaining continuous visibility and availability of enterprise infrastructure and services.
Responsibilities will include, but not be limited to:
- Performs day-to-day activities required to monitor systems for events or alerts.
- Coordinates and manages the resolutions of events and alerts.
- Monitors and identifies problem areas and coordinates resolutions.
- Applies fundamental concepts, processes, practices, and procedures on technical assignments.
