About the Role
The Assistant Club Manager supports the Club Manager across sales, programming, and daily operations, and steps into leadership when needed. A great fit for a reliable, team-oriented person ready to grow into club leadership.
Responsibilities
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Support membership sales and maintenance.
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Assist with basic club programming and work with Marketing on club promotion.
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Train staff on membership sales, building rapport, and customer service.
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Use all club software (PlayByPoint, Delightree, HubSpot, Wingfield, SWISH, etc.).
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Manage club operational needs and deliver excellent customer service.
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Communicate with members, ambassadors, and staff; attend all meetings and trainings.
Qualifications
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Minimum 1 year in customer service, sales, or club/retail operations.
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Strong, professional communicator with members, staff, and leadership.
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Proven ability to support membership sales, retention, and relationship building.
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Comfortable learning multiple software platforms; highly organized under pressure.
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Reliable, team-oriented, and willing to step into leadership as needed.
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Full availability on at least two of the three weekend days (Fri–Sun).
Required Certifications
First Aid, AED, and CPR certification. Optional: Club Manager Training & Certification at The Picklr HQ.
Why Join The Picklr Carlsbad
Get in on the ground floor of a brand-new club with North America's fastest-growing pickleball franchise — a fun, active, community-driven workplace where your energy makes a real difference.
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