Reports To: Store Manager / Assistant Store Manager
Join a Team Where Your Energy, Personality & Customer Service Skills Matter
Are you outgoing, motivated, and great with people? Do you enjoy helping customers find what they need while working in a fast-paced, team-oriented environment? If so, we’re looking for a Sales Associate who’s ready to make an impact.
In this role, you’ll be the face of the store — helping customers, processing payments, supporting deliveries, keeping the showroom looking its best, and driving sales growth. Every day brings something different, and your ability to connect with customers and create a positive experience will help set you apart.
If you’re dependable, customer-focused, and excited about growth opportunities, we’d love to have you on our team.
What You’ll Do
Deliver Outstanding Customer Service
- Greet customers warmly and help them find products that fit their needs
- Answer incoming calls professionally and direct customers appropriately
- Assist customers with orders, applications, and product questions
- Verify customer information and schedule delivery appointments
- Follow up with customers after delivery to ensure satisfaction and build long-term relationships
Support Sales & Store Growth
- Help drive sales through excellent customer service and product knowledge
- Learn current promotions and advertising campaigns to confidently explain offers to customers
- Assist with in-store marketing and promotional efforts
- Contribute ideas to help attract new customers and grow the business
Manage Payments & Customer Records
- Process customer payments accurately, including in-store, delivery, and mailed payments
- Maintain responsibility for balancing and handling the cash drawer
- Create and maintain organized customer files and rental agreements
- Enter customer information and agreements into the system accurately
Maintain the Showroom
- Help keep the showroom clean, organized, and visually appealing
- Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations
- Prepare returned items to be showroom-ready within company timelines
- Verify pricing and displays follow company standards
Assist with Deliveries & Operations
- Prepare merchandise ahead of scheduled deliveries
- Help coordinate delivery routes for efficiency
- Track inventory accessories such as remote controls and owner’s manuals
What We’re Looking For
- High school diploma, GED, or equivalent experience
- At least one year of retail, sales, or customer service experience preferred
- Strong communication and people skills
- Positive attitude and team-oriented mindset
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to lift up to 75 lbs.
- Ability to handle customer concerns professionally and confidently
Why You’ll Love Working Here
- Opportunity for growth and advancement
- Fun, energetic, and supportive team environment
- Hands-on experience in sales, customer service, and operations
- Every day is different — no boring routine
- The chance to build relationships and make a real difference for customers
Work Environment
This role includes active, hands-on work both in the store and occasionally in customer homes. Team members should be comfortable with:
- Standing, walking, bending, lifting, and moving throughout the day
- Working with cleaning supplies and equipment
- Managing multiple responsibilities and adapting quickly
- Occasional overtime or flexible scheduling as needed
- Attending company training sessions for continued development
Ready to Grow With Us?
If you’re enthusiastic, dependable, and ready to build a career with a company that values great customer service and teamwork, apply today and become part of our growing team.
