The Event Services Reservationist intentionally allocates space to advance campus community, managing space reservations, processing event invoices, and maintaining detailed operational data including KPIs and event satisfaction metrics through dedicated reservation and room diagramming software. This role is the primary point of contact for event planners and campus offices, routinely coordinating room setup requirements, attendee counts, equipment needs, and Vol Dining catering logistics while ensuring all events adhere to university policies and emergency protocols. The Reservationist also provides on-the-ground facility oversight during events, stepping in as the lead professional staff member when needed, and offers planning guidance and resource support to student organizations. This role ensures set-ups and event details are fulfilled at the start of each workday. In addition, this position contributes to departmental meetings and planning efforts, monitors emerging trends in Student Union operations, and represents the university within regional and international professional organizations.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Knowledge of event management, conference services, facility operations, and space reservation practices in a higher education environment.
Familiarity with event management software, room scheduling systems, and diagramming platforms (e.g., EMS, Mazevo, Social Tables, or similar systems).
Skills:
Strong attention to detail when reviewing event logistics, setup requirements, contracts, and scheduling information.
Abilities:
Ability to perform facility walkthroughs and verify room setups, equipment placement, and event readiness, particularly during early morning operations.
Work Location: Student Union at The University of Tennessee, 1502 Cumberland Ave, Knoxville, TN, 37912
Some remote work may be permitted when events schedule permits
Compensation and Benefits
Application Instructions
To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before June 18, 2026.
- Resume
- Cover Letter
List of 3 Professional References
-
About The College/Department/Division
The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to develop their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.
The University of Tennessee Student Union partners with students to provide services and an intentional use of space to promote community, student learning and development, as well as a sense of belonging. The Student Union offers students the opportunity to eat, study, work, and relax in the heart of campus. It houses our Office of Sorority and Fraternity Life, the Jones Center for Leadership and Service, the Dean of Students Office, the Center for Student Engagement, the Visitors Center, the Center for Career Development & Academic Exploration, the VolShop, and VolTech.
