Position Overview
We are seeking a dynamic and hands-on Food & Beverage Manager to lead the dining experience at our 30-room boutique hotel. Our property has a fine dining, farm-to-table breakfast restaurant, curated cocktails, evening small plates, and private events in a welcoming, intimate setting. The Food & Beverage Manager will oversee all aspects of service, team management, and guest satisfaction, ensuring that every interaction reflects our commitment to friendly luxury and authentic hospitality.
What We Offer
- Base salary with performance-based bonus opportunities.
- Health, dental, and vision benefits.
- SIMPLE IRA with company match.
- Paid time off and hotel discounts.
- Professional growth and development in a boutique luxury setting.
- The opportunity to lead and inspire a guest services team at one of Saratoga's most distinctive hotels.
Responsibilities
Operations & Service
- Manage daily F&B operations including breakfast service, cocktail program, evening small plates and private events.
- Ensure consistent quality, presentation, and timing of food and beverages.
- Oversee menu planning in collaboration with the chef, focusing on seasonality and guest preferences.
- Maintain compliance with health, safety, and liquor licensing regulations.
Leadership & Staff Development
- Recruit, train, and schedule F&B staff, ensuring excellent service and teamwork.
- Lead pre-shift briefings to communicate daily goals and guest needs. Conduct performance reviews and training sessions.
- Provide coaching and feedback to create a culture of accountability and hospitality. Foster a culture of hospitality, accountability, and continuous improvement.
Guest Experience & Engagement
- Greet and interact with guests, fostering memorable experiences and personalized connections.
- Address guest concerns promptly and graciously, turning challenges into opportunities.
- Promote hotel offerings such as seasonal specials, packages, and events that reflect the hotel’s luxury brand and commitment to excellence.
Financial & Administrative
- Manage all F&B budgets, monitor costs, and track revenue against targets.
- Control inventory, ordering, and vendor relationships to optimize quality and profitability.
- Drive sales through innovative programming, upselling and guest engagement strategies.
- Analyze guest feedback and performance metrics to identify opportunities for growth.
Qualifications
- 3–5 years of progressive leadership experience in luxury hotels, fine dining, or upscale boutique environments.
- Strong knowledge of food and beverage trends, wine, and mixology.
- Proven ability to manage budgets, drive revenue, and control costs.
- Exceptional leadership, communication, and organizational skills.
- Hands-on, guest-centric approach with a keen eye for detail.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- ServSafe, TIPS, or equivalent certifications preferred.
About Saratoga Arms Hotel
The Saratoga Arms Hotel is a luxury boutique hotel that gives guests a quiet, relaxing, and restorative vacation experience. We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high-end amenities, friendly service, and a farm-to-table food experience for breakfast and evening cocktails. We spoil our guests with unparalleled advice about and access to all that Saratoga Springs has to offer: fabulous restaurants, historic sites, performing arts venues, and the famed Saratoga Race Course.
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
