Overview
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.
Who We Are
We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Hourly Base Rate: $20/hour + unlimited commission
Key Responsibilities:
Sales & Product Knowledge
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Must be able to engage customers and present telecommunications products and services proactively.
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Must be comfortable selling mobile, internet, cable, TV, and related support services.
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Should know how to identify customer needs and recommend the right products or service packages.
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Must be able to upsell and cross-sell products to maximize sales opportunities.
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Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
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Must be able to explain products, services, pricing, and promotions clearly to customers.
Customer Experience
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Must provide a positive, professional, and solution-focused customer experience.
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Should be comfortable building customer relationships and creating long-term brand loyalty.
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Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Team & Organizational Success
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Must be reliable, punctual, and able to work scheduled shifts.
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Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
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Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
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Must be able to work in person at the assigned retail store location.
Requirements
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Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
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Must have a high school diploma or GED.
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Must be able to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships.
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Must be eligible to work in the United States.
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Must be able to travel within a 35-mile radius and have reliable transportation.
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Must be able to work a flexible schedule, including evenings, weekends, and holidays.
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Must be able to stand for extended periods of time and lift up to 35 lbs.
Benefits
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Medical, Dental, Vision, and 401(k)
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Paid training and onboarding
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Monthly commission opportunities
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Internal promotion and advancement opportunities
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Employee growth and rewards programs
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Annual all-expenses-paid trip opportunity for top performers
