JOB The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as a Program Manager, Outcomes & Evaluations within the Quality Assurance program. In this role, you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and support.
We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters.
EXAMPLE OF DUTIES The Department of Mental Health, Substance Abuse and Developmental Services (MHSADS) is seeking a Program Manager, Outcomes & Evaluations to provide leadership and oversight of the Department's Outcomes & Evaluations program.
This position is responsible for overseeing the collection, analysis, interpretation, and reporting of data used to support operational decision-making, quality improvement initiatives, performance management activities, and local, state, and federal reporting requirements. The Program Manager supervises Outcomes & Evaluations staff and works closely with Department leadership, program staff, information technology staff, and external stakeholders to support continuous quality improvement efforts and program effectiveness.
In this role, you will:
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Guide and support the development of performance measures, outcomes reporting, and program evaluation activities across the Department.
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Oversee the collection, validation, analysis, and reporting of behavioral health, developmental services, and operational data.
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Develop and maintain dashboards, reports, surveys, and other tools used to monitor performance, quality, access to services, and outcomes.
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Support Department-wide quality improvement initiatives by identifying trends, service gaps, and opportunities for improvement.
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Coordinate required reporting and data submissions to County, State, and Federal agencies.
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Monitor performance indicators and translate data into meaningful information to support management decision-making.
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Research and remain current on best practices and emerging trends related to behavioral health data, performance measurement, quality improvement, and outcomes evaluation.
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Provide technical assistance and consultation to Department staff regarding data collection, reporting requirements, performance measures, and evaluation activities.
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Supervise and develop Outcomes & Evaluations staff.
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Manage program resources, budget activities, and assigned projects related to the Outcomes & Evaluations program.
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Assist with management of contracts and vendor relationships supporting data, reporting, and evaluation activities.
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Represent the Department on local, regional, and state committees, workgroups, and initiatives related to behavioral health data, quality improvement, and performance measurement.
Hiring salary is commensurate with experience. SUPPLEMENTAL INFORMATION
- Employment is contingent upon successfully passing pre-employment background check to include fingerprinting, credit, NCIC, DMV, and TB test.
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Work schedule is 37.5 hours per week.
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Position may require occasional evening meetings and participation in local, regional, and statewide committees, workgroups, conferences, and training activities.
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The successful candidate must have a good driving record and a valid driver's license in Virginia or regional state of residence.
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The position may require occasional travel within and outside Loudoun County.
