Thousand Oaks, CA | Mercedes-Benz | Premium luxury brand | Flat-rate | Luxury technician | ASE certified | Veterans encouraged to apply | $50,000 - $150,000/yr OTE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Mercedes-Benz of Thousand Oaks, our guests trust us with some of the most sophisticated vehicles on the road. That trust is earned in the service bay - by technicians who take their craft seriously, hold themselves to a high standard, and take pride in every repair that leaves their bay.
WHAT YOU'LL DO
- Diagnose and repair vehicles across a full range of systems - engine, transmission, brakes, electrical, suspension, HVAC, and beyond - using Mercedes-Benz diagnostic platforms and OEM procedures
- Perform multi-point inspections and develop accurate repair plans - communicating findings clearly to service advisors to support guest authorization
- Execute repairs to manufacturer specifications with speed, accuracy, and zero shortcuts
- Complete repair orders accurately and efficiently - documenting all work performed and parts used with precision
- Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures
- Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return
- Maintain a clean, organized, and safe workstation that reflects the standard of the Mercedes-Benz brand
- Contribute to a shop culture where quality, accountability, and craftsmanship are the baseline
WHAT WE'RE LOOKING FOR
- 2+ years of dealership technician experience - luxury brand experience welcome from any premium marque including Mercedes-Benz, BMW, Audi, Lexus, Volvo, Land Rover, or similar
- Strong diagnostic foundation - able to work through multi-system problems methodically and accurately
- ASE certifications a strong plus - Mercedes-Benz factory certifications highly valued but not required
- Comfortable with dealer diagnostic platforms - XENTRY, STAR, or equivalent luxury brand diagnostic experience considered
- Low comeback rate and a personal standard for quality that doesn't require managing
- Physically capable of performing the demands of the role - lifting, bending, and standing throughout the shift
- Valid driver's license with a clean driving record
- A craftsmanship mindset - you take pride in every repair that leaves your bay
WHAT WE OFFER
- OTE of $50,000 - $150,000/yr - your speed, skill, and certifications drive your earnings
- Progressive pay plan - Mercedes-Benz factory certifications and tenure increase your rate over time
- Paid Mercedes-Benz manufacturer training and certification support
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- State-of-the-art facility with current Mercedes-Benz diagnostic tools and technology
- Clear career path - strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
- Employee vehicle purchase and service discounts
WHY MERCEDES-BENZ OF THOUSAND OAKS
- Mercedes-Benz is one of the most technically sophisticated luxury brands in the world - the diagnostic and repair work here is genuinely challenging and rewarding for a technician who takes their craft seriously
- Thousand Oaks is a strong, family-oriented market with a loyal guest base and consistent service volume - steady flat-rate hours and real earning potential
- Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry
- A well-equipped shop with the tools, training, and management support to keep a skilled technician productive and growing
- Our HEART values - Honor, Engage, Anticipate, Respond, Thank - shape how we treat our team just as much as our guests
- Leadership that invests in your certifications, your development, and your long-term career growth
Mercedes-Benz of Thousand Oaks offers consistent volume, a loyal guest base, and a management team that understands what it takes to keep a skilled technician engaged and earning. If you've built your technical foundation at another luxury brand, your diagnostic skills translate - and we'll invest in your Mercedes-Benz certification from there.
If you're a motivated flat-rate technician with luxury brand experience and a drive to grow - we'd like to meet you.
