COMPANY: The ILS Company
DEPARTMENT: Transportation
FLSA STATUS: Non-exempt
REPORTS TO: Carrier Development Supervisor
JOB SUMMARY:
Participates in business activities of carrier development team, analyzing customers’ requests, determining competitive pricing, providing quotes, and coordinating relationship between carriers and customers.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
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Schedules and coordinates relationships with carriers and customers, negotiating quotes, and following up on shipments.
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Finds and orients new providers/carriers; sets appropriate records and profiles on new providers and carriers in TMS system.
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Communicates closely with carriers and customers, answering inquiries, resolving issues, and analyzing data provided by customer to determine the best logistics option.
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Negotiates competitive rates with carriers, follows up on presented quotes to obtain feedback and close the sale.
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Uses web tools, referrals, or any other source that can provide carrier leads to cover loads requested by customers.
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Enters load information in TMS to assist transportation team coordinating shipment effectively.
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Processes quotes within the allotted time frame to meet established department goals and performance metrics.
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Utilizes web tools and TMS history to research market rates and generate estimates. Quotes new services and helps establishing routes in the new areas.
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Reviews and approves waybills; supports accounting team in investigating discrepancies between provider invoices and the negotiated quotes.
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Participates in the team meetings and departmental training sessions.
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Performs other related duties as assigned.
MINIMUM QUALIFICATIONS (Education, experience, certification):
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High school diploma.
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Two (2) years of experience in logistics, transportation, or closely related field, or equivalent combination of education and
experience. -
English-Spanish is required.
JOB KNOWLEDGE, SKILLS AND ABILITIES:
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Technical understanding of transportation service procurement.
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Understanding of logistics activities in both, the United States and Mexico.
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Ability to communicate effectively both, orally and in writing.
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Confidence in speaking to new people/clients and making presentations to colleagues and senior management.
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Organizational skills with ability to delegate and multitask.
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Attention to details and accuracy.
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Ability to manage reports and analyze data as required.
WORKING CONDITIONS:
This job operates in a professional office environment with moderate noise level. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
