We are a well-established, modern, and privately-owned family dental practice dedicated to providing top-quality dental care in a welcoming, energetic, and professional environment. Our team prides itself on open communication, collaboration, and creating a workplace where people genuinely enjoy coming to work while delivering exceptional results for our patients. We believe that when we take care of our people, our people take care of our patients. We focus on mutual support, healthy work-life balance, and showing up every day to work hard for each other.
We are seeking a reliable, organized, and friendly Front Office Receptionist/Patient Coordinator to be the welcoming face and voice of our practice. Your vital role will be to ensure the smooth day-to-day running of the front office, maintaining valued patient relationships, and supporting the dental team
Key Responsibilities
- Patient Experience: Warmly greet and guide patients through check-in and check-out processes.
- Scheduling & Communication: Schedule and confirm appointments to keep our days running smoothly, and answer phones and handle inquiries with a helpful attitude using a multi-line system.
- Treatment Planning: Create and explain treatment plans and insurance limitations. Help patients come up with plans to achieve oral health with their timeframe and budget.
- Financial & Insurance Management: Verify insurance, ensure accounts are accurate, collect payments due for services rendered, and conduct financial consultations when presenting treatment plans.
- Administrative Support: Maintain patient records (electronically), manage administrative duties, and follow HIPAA guidelines to ensure patient confidentiality.
- Team Collaboration: Coordinate with dental staff to ensure a seamless patient experience and support a positive team atmosphere.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Medical receptionist: 1 year (Preferred)
- Dental receptionist: 1 year (Required)
Work Location: In person
