Description:
Job Title: Receptionist - Live Urgent Care
Hours: Full Time
About Live Urgent Care
Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success.
Position Overview
As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply!
Key Responsibilities
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Greet patients warmly and assist with check-in/check-out processes
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Answer phone calls and direct inquiries to the appropriate departments
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Register patients, verify insurance, and collect payments
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Maintain patient records with accuracy and confidentiality
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Schedule appointments and manage the office calendar
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Assist medical staff with various administrative tasks as needed
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Ensure the office environment remains clean, organized, and welcoming
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Handle patient concerns with empathy and professionalism
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Collaborate with team members to ensure excellent patient care and operational efficiency
Why Join Us?
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Competitive pay with performance-based incentives
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Opportunities for growth and advancement
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Comprehensive benefits package (health, dental, vision, and more)
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Supportive and friendly work environment
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Training and development opportunities to enhance your skills
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Paid time off and paid holidays
If you’re looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family!
Requirements:
EDUCATION:
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Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
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High School diploma required.
EXPERIENCE AND QUALIFICATIONS:
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Excellent verbal and written communication skills.
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Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
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Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
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Strong organizational and multitasking abilities.
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Ability to work in a fast-paced environment and handle high patient volumes.
KNOWLEDGE AND SKILLS:
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Understanding of medical terminology and EMR systems.
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Strong communication and interpersonal skills.
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Excellent attention to detail and ability to thrive in a fast-paced environment.
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Ability to work independently or as part of a team.
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Proficient with common PC applications, including Internet, Email, and Microsoft Office.
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Excellent customer service skills.
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Ability to multitask, prioritize, and manage time effectively.
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Exceptional verbal and written communication skills.
PHYSICAL DEMANDS:
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Occasionally required to sit.
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Occasionally required to walk.
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Occasionally required to reach with hands and arms.
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Occasionally required to lift moderate weights (25-50 pounds).
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Finger dexterity required.
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Hand coordination required.
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.
