Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people guidance.
Human Resources - Possess knowledge and ability to interpret and apply human resources policies, procedures, practices, programs, Federal/State employment laws, labor contracts, and employment agreements.
Confidentiality - Ensures confidentiality of employee and protected health information. Ability to use discretion when processing and handling sensitive human resources issues.
Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to address complaints, settle disputes, and negotiate with others to reach decisions.
Problem Solving - Ability to identify complex problems, analyze related information, employ creativity and alternative thinking to develop and evaluate options, build consensus and implement effective solutions. Skilled in information gathering and critical thinking.