Pay: Starting at $17.00/hour
Express Employment Professionals is seeking a dependable and energetic Customer Service Representative to join a busy retail and shipping services team. This role is perfect for someone who enjoys working with people, stays organized under pressure, and takes pride in delivering excellent service in a high-traffic environment.
If you are detail-oriented, adaptable, and thrive in a hands-on role where no two days are the same, this is a great opportunity to build valuable customer service and operational experience.
Customer Service & Front Counter Support
- Greet and assist customers in a friendly, professional manner
- Provide clear and accurate information about shipping and service options
- Deliver a positive experience for every customer interaction
Shipping & Processing
- Process shipments with accuracy, including data entry and address verification
- Handle domestic and international shipping transactions
- Manage high-value and specialty shipments following company procedures
- Package items securely to ensure safe delivery
- Process returns and handle package drop-offs efficiently
Additional Support & Operations
- Assist with basic print and copy services as needed
- Maintain a clean, organized, and efficient workspace
- Safely lift and move packages weighing up to 35 lbs on a regular basis
- Full-time, averaging 35+ hours per week
- Typical weekday hours: 9:00 AM – 4:00 PM (hours may vary)
- Business hours range from 7:30 AM – 6:00 PM
- Must be available to work weekends, including Saturdays and Sundays
- High school diploma or equivalent required
- Reliable transportation
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational ability
- Ability to stay calm and professional in a fast-paced, high-volume setting
- Quick learner with the ability to apply new processes efficiently
- Team-oriented mindset with flexibility to adapt as needed
- Employee discount
- Flexible scheduling
- Hands-on, active work environment that keeps your day moving
- Opportunity to build customer service and logistics experience
- A team setting that values efficiency, reliability, and strong service
If you enjoy working directly with customers and want to be part of a fast-moving, service-driven team, apply today through Express Employment Professionals.
