At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.
If you’re passionate about community impact, we invite you to join our team.
Purpose: (General description and summary)
The Residential Support Specialist (RSS) collaborates as part of a multidisciplinary team to provide a seamless delivery of services to residents in our mental health residential treatment programs. As residents work toward individual goals, the RSS engages in intentional skills building. Areas of focus may include activities of daily living, life skills, and therapeutic interventions. The RSS is also responsible for ensuring a clean and organized environment.
On-Call Support Specialists are primarily assigned to the Youth Services department and will support at least 5 open shifts per month, totaling 40 hours. If 5 shifts are not available within the Youth Services department, team members are able to cover open shifts within the Licensed Residential department in a Residential Support Specialist (RSS) capacity.
Accountabilities: (Responsibilities of the job)
Provide hands-on support to residents as needed in completing activities of daily living and instrumental activities of daily living such as (but not limited to) attending appointments, completing household tasks, maintaining hygiene, maintaining continence, bathing, toileting, dressing, eating and managing medication.
Responsible for the health and safety of the house, seeing that the house is clean, orderly, and safe. This may include exposure to biohazardous or unsafe materials.
At the end of each shift ensure all documentation (engagement notes, shift notes, EMAR, communication log, incident reports, etc.) is complete in each resident chart, following policy and Oregon Administrative Rules.
Other General Expectations:
When in Youth Services, team members will act as a Direct Support Specialist, with responsibilities that mirror a Residential Support Specialist and some additional requirements including:
Positions Reporting: None
Education/Certificates/Licenses/Registration:
Experience/Qualifications:
Must be 18 years of age and capable of implementing emergency procedures and disaster plan. Must be able to administer CPR and Naloxone (Narcan). Must be comfortable working independently.
New Narrative residential operations are an essential part of New Narrative’s overall continuum of services. As a New Narrative employee, Residential Support Specialists will help to ensure best practices, positive outcomes, and quality of service.
All of our job openings are located in Portland, Oregon, and the surrounding metro areas.
