Job Overview
At The Silos, our mission is to provide a food hall and beer garden experience in a creative space unlike any other place in Ohio. Patrons can choose from a variety of food from vendors, an expansive selection of beer on tap, wine and mixed drinks, while enjoying indoor and outdoor space with friends and family. We believe in gusto, having an unstoppable upbeat attitude and giving back to our community.
Our Silos Ambassadors are responsible for taking ownership of the details to deliver a clean, happy, and healthy experience for our team members and guests. The look good / feel good impression we want to leave on our guests is made possible by paying close attention to the details that bring our vision to life.
As a Silos Ambassador, you will:
- greet every guest with a welcoming and kind approach
- clean and set-up indoor and outdoor dining areas throughout The Silos
- assist guests to locate seating indoors or outdoors
- pre-bus and bus tables, clean and sanitize indoor and outdoor dining areas
- keep all tables and chairs cleaned and organized for guest use
- collect bar glassware, assist with cleaning and sanitizing barware as needed
- check on guests to ensure a positive experience, interact and encourage guests to check out bar, food vendors and community areas for guests to enjoy
- remove trash and clean trash disposable areas as needed
- re-stock and replenish toilet paper, hand soap and hand towels as needed in the restroom
- sweep and mop floors to clear any dirt or debris, keep all facilities guest ready
- deep clean indoor and outdoor dining areas and restrooms
- complete opening, shift change and closing procedures thoroughly with attention to detail
- participate and track on-going training in your role to develop skill, consistency, and performance
- learn and adhere to the policies and procedures outlined in the employee handbook, training materials, standard operating procedures, and recipes guidelines
- contribute to an environment where open communication flourishes, feedback is valued, contributions matter, and guests/team members are respected
- keep facilities clean, organized, and guest ready
- assist in marketing and events when applicable
- provide exceptional customer service to team members and guests
- comply with health code standards and cleanliness in accordance with Montgomery County’s Department of Health; ensure proper functionality and maintenance of all equipment
- arrive on time to work with a positive attitude
- other duties as assigned
-We are seeking an energetic and detail-oriented Silos Ambassador to join our hospitality team. In this vital role, you will ensure a clean, organized, and welcoming dining environment for our guests. Your enthusiasm and commitment to excellent service will help create memorable dining experiences. The ideal candidate is proactive, efficient, and passionate about maintaining high standards of sanitation, safety, and customer satisfaction.
Skills
- Proven experience in food service or restaurant environments, with a strong understanding of hospitality standards
- Knowledge of cleaning procedures, sanitation practices, and food handling regulations
- Ability to perform manual handling tasks safely, including lifting and proper body mechanics
- Excellent communication skills for internal team coordination and guest interactions
- Experience in bussing tables, setting up dining areas, and supporting private event and large party operations
- Familiarity with food safety protocols and hygiene standards within the food industry
- Strong customer service orientation with a positive attitude and attention to detail
Join us to be part of a vibrant team dedicated to delivering exceptional dining experiences! Your enthusiasm for hospitality combined with your skills in cleaning, serving, organization and teamwork will make a meaningful difference every day. This paid position offers an opportunity to grow your career within industry while providing outstanding service to our valued guests.
Pay: $15.00 - $22.00 per hour
Work Location: In person