Job description:
Silver Mirror is not just another skincare business; we are a global leader in premium skincare, setting the gold standard in the beauty world. With a footprint that's rapidly expanding, we are thrilled to grow our team. We are seeking a dynamic and experienced Spa Store Manager.
This is more than a job; it's a career-defining opportunity. You'll be stepping into an entrepreneurial culture that empowers you to build your own team and significantly impact our ever-growing business. We've been lauded by top publications like Vogue, Allure, Refinery29, and GQ, and we're just getting started. At Silver Mirror, you won't just be part of the team; you'll be part of a movement that's shaping the future of skincare.
Don't miss your chance to grow with us, both professionally and personally, in a company that combines the excitement of a start-up with the resources and recognition of an industry leader.
Position Summary
The Spa Store Manager is responsible for the daily operations, management, financial performance, guest service levels, and work environment of the assigned Silver Mirror properties in New York, NY.
Compensation and Benefits
$61,000 per year plus monthly performance bonuses up to $10,000
In addition, we offer the following benefits:
- Health Insurance: Comprehensive coverage
- 401k: Matching after one year
- Employee Discount: Steep discount on services and products
- Culture: Fun, entrepreneurial, and team-oriented
Key Responsibilities
- Improve Membership conversions with improved guest experiences.
- Increase gross margins through revenue growth and cost reduction.
- Coordinate efforts with finance, marketing, and operations departments to achieve revenue and membership sales goals.
- Conduct daily sales meetings and training sessions with staff.
- Oversee all positions including front desk, spa technicians, and retail.
- Responsible for recruiting, coaching, and performance monitoring.
- Ensure high levels of guest service and satisfaction.
- Maintain facility cleanliness and operational standards.
- Participate in community outreach, work with local businesses and the marketing team to drive new guest traffic.
- Coordinate press visits and participate in special projects, events, and promotions.
- Adhere to all policies, procedures, and guidelines.
Position Requirements
- At least 3 years of sales and guest experience.
- At least 2 years of Management experience.
- Skincare fan with a positive attitude.
- Relentless entrepreneurial spirit.
- Strong sense of sales and relationship-building.
- Ability to stand, walk, bend, and stoop throughout the day.
- Ability to lift up to 25 pounds.
- Flexible schedule, working evenings and weekends
How to Apply
If you meet these qualifications and are ready to take your career to the next level, we want to hear from you! Please attach your resume and a cover letter detailing your relevant experience to your application.
Silver Mirror is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We look forward to welcoming you to the Silver Mirror family!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Management: 3 years (Required)
Work Location: In person
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Management: 3 years (Required)
Work Location: In person
