Description:
Position Type: Full-time, Exempt (Salary)
Supervisor: Groups and Military Program Manager
Department: Groups and Military Department
Location: Park City, Utah (on-site)
Join Our Team:
At the National Ability Center, people are our most important asset. Come join a dynamic team that strives every day to make a difference and provide exceptional outdoor recreation and adaptive sports opportunities for people of all abilities. As one of the largest non-profit outdoor therapeutic recreational programs in the world, our team is dedicated to the national movement of building an Adaptive Nation.
Job Summary:
The Groups and Military Assistant Manager is responsible for partnering with the Groups and Military Program Manager in planning, developing, and implementing all custom group and military-related experiences. This position involves administrative and programmatic responsibilities primarily focusing on program implementation, scheduling, risk management, training, and excellent customer service. This position is a full-time, year-round position with benefits that requires a non-traditional schedule with work on weekends and occasional holidays depending on programming requirements. This position is not eligible for remote work.
Essential Duties:
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Plan, implement, and evaluate experiences for custom groups, families, and service members.
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Serve as Manager on Duty when necessary for the Program Team.
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Oversee program logistics, including scheduling and coordinating program facilities/sites, group transportation, and programming equipment, ensuring smooth program execution.
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Manage staff schedules, approve timecards, and ensure proper staff levels for all group activities.
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Assist in hiring, training, and supervising group facilitators, providing ongoing coaching and performance feedback.
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Work closely with the Reservations Team to ensure lodge bookings, catering needs, paperwork, and waivers are prepared for group arrival.
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Assist the Groups and Military Manager in planning, implementing, and tracking groups and military department goals, budgets, statistics, and grants.
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Serve as a group lead for internally recruited retreats granted by NAC donors.
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Implement and supervise safety/risk management protocols.
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Maintain compliance with state and federal regulations, including vehicle operation and participant safety standards in all programming activities.
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Programmatic responsibilities include attending seasonal training, facilitating programs as needed for groups, and acting as a backup for the program team.
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Serve as a Group Facilitator for various program activities when necessary.
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Perform other managerial duties that support the organization’s mission and strategic goals.
Requirements:
Minimum Qualifications:
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Bachelor’s degree in Recreational Therapy or a related field or 2 years of experience working in a related field.
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2 years of experience working with a variety of disabilities and medical diagnosis.
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Must be at least 21 years of age or older.
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Current first aid and CPR certification, or willing to obtain.
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Valid Driver’s License.
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Ability to safely drive a 15-passenger Van and/or Bus.
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Be able to maintain a Utah Department of Transportation (UDOT) physical.
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Must be able to pass a pre-employment background check.
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Must be legally authorized to work in the United States. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.
Preferred Qualifications:
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Experience working in adaptive recreation.
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Military service and/or experience working with service members and veterans.
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Experience working with Microsoft applications.
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Experience with Salesforce.
Knowledge, Skills, and Abilities:
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Knowledge of a variety of disabilities and ability to communicate effectively and connect with participants and their families
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A passion for outdoor recreation, skiing/snowboarding, and mountain biking.
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Ability to work productively with a team and with other department leads to ensure development, collaboration, and execution for shared goals.
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Flexible with a strong work ethic and an entrepreneurial spirit to accommodate multiple responsibilities and shifting priorities.
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Ability to work well with others, motivate team members, and build a culture of support.
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Demonstrated history of responsibility, dependability, and maturity.
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Ability to positively receive and provide job coaching for personal development.
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Ability to develop quality presentations and present to all levels of the organization.
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Ability to make quick educated program decisions based on the mission, needs, and strategic plan.
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Exceptional communication and interpersonal skills.
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Ability to organize and manage multiple priorities and to prioritize work effectively and efficiently under pressure.
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Commitment to a positive, fun, and team-oriented working environment while promoting the NAC Values.
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Proficiency in basic computer programs such as MS Office.
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Proficiency (or basic understanding) working with Salesforce
Working Conditions:
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Ability to lift and maneuver equipment weighing up to 50 lbs. while supporting programs and group activities.
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Available and willing to work a non-traditional schedule that may include occasional evenings, weekends, and holidays, especially as needed for projects and special events.
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Ability to work indoors and outdoors while running programming activities in various weather conditions, including extreme weather conditions.
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Ability to drive a truck or van while pulling a trailer.
Benefits:
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Health Insurance with Health Savings Account
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Employer Contribution to HSA
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Dental Insurance
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Vision Insurance
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Long-term Disability
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Life Insurance
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Voluntary Accident and Hospital Plans
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Paid Time Off (PTO) annually
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11 Paid Holidays + 2 Paid Personal Days Annually (including a paid day off on your birthday)
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403(b) Plan with Employer Match
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Parental Leave
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Pet Insurance
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Pro Deals with gear companies
