We are looking for a Host, or Greeter, who will be responsible for welcoming guests to the restaurant and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.
Duties/Responsibilities (including but not limited to the following):
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Greeting customers as they walk into the restaurant
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Helping guests with reservations and guiding them to their table
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Giving guests accurate wait time estimates and seating them in the waiting area
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Inform guests of current promotions and ensure a smooth handoff to service staff
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Observe guests’ needs throughout dining experience to ensure they receive high quality service
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Providing customers with menus and answering any initial questions they may have
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Optimizing seating at different tables to ensure even workload for wait staff
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Answering phones and scheduling reservations with large parties
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Perform general cleaning duties throughout shift and at closing
Skills/Qualifications:
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High school diploma or GED
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Prior customer service experience in the hospitality industry a plus
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Positive attitude and interpersonal skills
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Good communication skills and phone etiquette
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Flexibility when working alternating shifts
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Ability to stand for long periods of time
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Must walk and stand during the entire shift
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Must be able to read and write English
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Must be able to hear well in an environment with loud background noise
Health & Safety Precautions:
At TGI Fridays we strive to operate a safe and sanitary environment for both staff and guests alike, therefore all team members must abide by company mandated health guidelines, protocols and requirements.
Additional Information:
Signing Bonus
Benefits (*only full-time employees, waiting period may apply)
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Health Insurance
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Vision Insurance
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Paid time off
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401K
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401K matching
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Employee discount
