Bussers need to have strong multitasking skills, keep pace with the busyness of the restaurant, and be efficient with their time. This is particularly crucial during solo shifts and peak hours of service, as they are part of the responsibility of helping with the overall pace and flow of the dining room.
Busser Responsibilities
-
Make sure that the dining areas are ready for service
-
Knows all table numbers and server sections
-
Takes ownership of the look and cleanliness of the tables in the restaurant
-
Is constantly pre-bussing, picking up trash from the floor, straightening tables and chairs, etc., as needed
-
Completes all opening, ongoing, and closing side work
-
Clears, cleans, and resets tables efficiently and effectively, including sweeping under tables when needed
-
Manages and changes the sani-bucket every two hours and towels as needed
-
Sets up incoming bussers for success by restocking and communicating with the incoming staff
-
Answers guest questions if possible or immediately gets their server or MOD
-
Keeps ice in the server/bar stations well-stocked
-
Sorts dirty dishes and flatware to appropriate locations in the dish area, scrapes all remaining food off dishes, and stacks them in an organized manner
-
Polishes glassware and silverware as needed
-
Is occasionally expected to mop up spills and broken glass, and clean up any messes that may occur during business hours
Staff Relations
-
Treat all staff members with respect
-
Is receptive to coaching from management
-
Responds with a positive attitude and a willingness to improve or modify behavior
-
Supportive, respectful, and approachable
-
Maintains open lines of communication with co-workers
-
Has a “can-do” attitude at all times
-
Knows when to ask for help from co-workers or management
Job Knowledge and Job-Related Tasks
-
Performs all assigned tasks to the best of their ability and with the best interest of the restaurant in mind
-
Is familiar with opening and closing duties as well as daily side work, weekly side work, and janitorial side work.
-
Helps maintain an organized dish area by supporting DMOs with organizing dirty dishes, and rinsing out/ scrubbing glassware that was used for smoothies, milk-based drinks, or parfaits.
-
Supports Coffeehouse when possible
-
Knows table numbers
-
Demonstrates basic knowledge of all menu items
-
Knows where to find and store brooms, mops, and wet floor signs.
Must be at least 16 years of age
-
Must be able to communicate, write, and understand English
-
Must have a current Municipality of Anchorage Food Worker Card
Physical Requirements
The employee is required to stand for extended periods and may occasionally be required to stoop, kneel, or crouch. The employee must be able to occasionally lift or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Classification
Non-Exempt
Reports to
FOH Manager | MOD
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, marital or veteran status, sexual orientation, the presence of a non-job-related medical condition or handicap, or any other legally protected status. It is our policy to abide by all Federal, State, and local laws concerning discrimination in employment.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
