Company Overview
FINBOA is a leading innovator in digital process automation and regulatory compliance for banking institutions. Our cloud-based SaaS solutions streamline back-office operations, improve compliance accuracy, and enhance the customer experience for banks and credit unions nationwide. We are a fast-growing organization committed to delivering exceptional service, operational excellence, and cutting-edge technology across the financial services industry.
The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of FINBOA’s databases across both client-facing and internal environments.
This role operates within a dual-reporting structure:
70% Client Implementations & Support Directly supporting client database environments, onboarding, migrations, and production issues- 30% IT / Internal Infrastructure Supporting company-wide database strategy, performance optimization, and security initiatives
This is a hands-on, production-focused role requiring strong experience with Microsoft Azure SQL, particularly in resource management (DTUs/vCores, storage, scaling, and performance tuning).
Primary Responsibilities – Client Implementations & Support
- Own provisioning, configuration, ongoing maintenance, and disaster recovery planning and testing for client-specific Azure SQL, Azure SQL Managed Instance, and on-premises databases
- Support client implementations, go-lives, and migrations, ensuring database readiness and performance
- Support and maintain data warehouse infrastructure for clients and business intelligence
- Monitor and actively manage:
- DTU / vCore utilization
- Storage growth and allocation
- Query performance and execution plans
- Troubleshoot and resolve production issues involving:
- Query performance degradation
- Blocking/locking
- Data inconsistencies or failures
- Perform data migrations, imports, exports, and validation activities
- Execute controlled data updates and client-specific configurations
- Partner with Support to resolve escalated database-related issues
- Collaborate with Implementation Engineers on onboarding and environment setup
Maintain documentation for client database configurations and standards
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Secondary Responsibilities – Internal / Company-wide IT
- Assist IT leadership with internal database administration across corporate environments
- Support database security initiatives (least privilege, password rotation, auditing, monitoring)
- Participate in patching, version upgrades, and performance optimization for shared systems
- Maintain the operational health of internal SQL servers, VMs, and supporting infrastructure, while refining Azure resource configurations, scaling, and cost-efficiency recommendations
- Assist with monitoring, alerting, and disaster recovery planning
Contribute to company-wide data governance, standardization, and compliance initiatives
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- 3–5+ years of experience in database administration (SQL Server / Azure SQL)
- Strong hands-on experience with Microsoft Azure SQL, including:
- DTU and/or vCore resource management
- Storage scaling and performance tuning
- Azure monitoring tools (Metrics, Query Performance Insight, etc.)
- Cost optimization and right-sizing databases
- Advanced SQL skills:
- Query writing and optimization
- Indexing strategies
- Stored procedures, views, tables, and execution plan analysis
- Data migration
- Experience managing production database environments with high availability requirements
- Strong understanding of:
- Disaster recovery
- Backup and recovery strategies
- Database security and access control
- Performance tuning methodologies
- Proven ability to troubleshoot complex database issues in real-time
Experience working cross-functionally with engineering, support, and operations teams
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- Experience in SaaS, fintech, or financial services environments
- Familiarity with multi-tenant database architectures
- Experience with automation/scripting (PowerShell, Python, Bash)
- Exposure to Azure DevOps or CI/CD pipelines
- Experience with Azure networking components (including VNets, subnets, and VPNs)
- Understanding of compliance frameworks (PCI DSS, SOC 2, etc.)
Experience supporting ETL processes or data pipelines
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- Strong communication skills, especially with client-facing teams.
- Ability to prioritize multiple tasks in a deadline-driven environment.
- Proactive, curious, and eager to learn.
- Comfortable working in structured, process-driven contexts.
- Team-oriented with a service-first mentality.
- Strong ownership mentality over production systems.
- High attention to detail and data accuracy.
