Job Overview
We are seeking a friendly, organized, and bilingual Front Desk Receptionist/Assistant to join our team as the first point of contact for our clients and visitors. This role combines front office management - greeting guests, handling phone systems, and providing exceptional customer service- with administrative support for our real estate team, including assisting with real estate transactions and related processing tasks. Your responsibilities will include managing phone systems, greeting guests, and ensuring the smooth operation of our front office. The ideal candidate will possess strong office management skills, excellent time management abilities, and a commitment to delivering outstanding customer support. In addition, we are looking for someone willing and motivated to learn within our real estate practice to process transactions. Experience or knowledge on how to process real estate transactions would be a plus for the position.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming calls, emails, and inquiries, ensuring timely responses.
- Schedule appointments and maintain the front desk calendar.
- Perform office management tasks including filing, data entry, and maintaining office supplies.
- Assist with customer support by addressing client needs and concerns effectively.
- Maintain a clean and organized front desk area.
- Collaborate with team members to ensure smooth office operations.
- Receive, sort, and distribute daily mail/deliveries.
- Direct visitors to the appropriate person and office.
Requirements
- Proven experience as a receptionist or in a similar role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent customer service skills with a friendly demeanor.
- Previous experience in as a law firm receptionist is a plus but not required.
- Ability to work as part of a team in a dynamic environment.
- Hands-on experience with office equipment (e.g. copiers, printers).
- Solid written and verbal communication skills.
- Professional attitude and appearance.
- Ability to be resourceful and proactive when issues arise.
- English and Spanish
If you are passionate about providing outstanding service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as our Receptionist!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Coral Gables, FL 33134 (Required)
Work Location: In person
