*Job Summary*
As Front Desk / Scheduling personnel, you will be the first point of contact for our Surgery Center. Your role is crucial in providing exceptional customer service support to patients and staff. Riverfront Surgery Center is a physician-owned ambulatory surgery center specializing in orthopaedic and spine procedures. We are seeking a highly organized and detail-oriented front desk receptionist/surgery scheduler. This individual will be responsible for registering patients as they arrive for surgery, scheduling surgery postings from various physician offices, and other clerical duties as assigned.
Essential Responsibilities:
- Check patients in using multiple electronic scheduling systems
- Accurately explain consents and obtain signatures
- Collect any patient copays/coinsurances
- Answer phone calls and reply to emails in a timely manner
- Communicate between multiple departments for highest quality of patient care
- Schedule surgical procedures when ordered
- Provide excellent customer service
Skills:
- Proficiency in computer usage (this is primarily a desk/screen job)
- Ability to use email is a professional setting
- Ability to learn or understand faxing and scanning electronically
- Basic knowledge of medical terminology, orthopaedic or spine preferred
- Excellent written and verbal communication skills
- Time management and ability to prioritize tasks
- Ability to handle phone calls in a professional setting
- Understanding and compliance with HIPPA and patient privacy laws.
- Previous medical office/hospital experience is preferred
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
Experience:
- Medical office: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Chattanooga, TN 37402 (Required)
Work Location: In person
