We’re looking for a friendly, organized, and motivated individual to join our Pediatric and Orthodontic team as a Front Desk Administrator & Patient Coordinator. This position offers an excellent growth opportunity.
The ideal candidate is a self-starter who is detail-oriented, enjoys helping families, and has a solid understanding of dental insurance. We're seeking someone who thrives in a positive, team-oriented environment and takes pride in delivering an exceptional patient experience.
Our practice is located in a high-end, family-focused community, and we’re dedicated to creating a warm, welcoming atmosphere for kids and their parents.
What You'll Be Doing:
- Greet patients and families with a smile and make them feel welcome
- Check and verify insurance benefits
- Help parents understand their insurance coverage and treatment costs
- Submit Preauthorizations and insurance claims
- Schedule and confirm appointments
- Keep patient records up to date and organized
- Work closely with our Practice Manager to keep everything running smoothly
What We're Looking For:
- Experience with dental insurance and front office work (Pediatric/Orthodontic experience is a plus)
- Great communication skills—friendly, clear, and professional
- Detail-oriented and good at multitasking
- Comfortable using dental software (we use Open Dental for Pediatric and Ortho2/Edge for Orthodontics)
- Someone who enjoys working with kids and families
- Bilingual - English and Spanish is a plus
About the Administrative Team:
- A passionate team who LOVES working with kids, and has a patient-centric philosophy
- Established practice culture including a close-knit team dedicated to patient health, patient experience and having fun
HEALTHCARE SETTING
MEDICAL SPECIALTIES
- Pediatrics
- Dentistry
- Orthodontics
SCHEDULE
- Availability to work Mondays - Thursday 8-5 and Fridays 8-1 required, no weekends
FULL-TIME IN-PERSON
- Fort Collins, CO 80525: Reliably commute or planning to relocate before starting work (Required)
EXPERIENCE
- Customer service: +2 years (Required)
- Dental: +1 year (Required)
- Front Desk: +1 year (Preferred)
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid sick time
- Paid time off
Experience:
- Front Desk: 1 year (Preferred)
- Dental: 1 year (Preferred)
Ability to Commute:
- Fort Collins, CO 80525 (Required)
Work Location: In person
