Corrections Specialist 2- Resolutions
Coyote Ridge Corrections Center
Connell, WA 99326
Monday-Friday 0800- 1630
The Department of Corrections is seeking a highly motivated and qualified individual for the role of
Corrections Specialist 2 in Resolutions for the
Coyote Ridge Corrections Center (CRCC), located outside the Tri-Cities in Connell WA.
The Health Service Resolution position acts as the health services administrative arm in addressing complaints filed by the patients; therefore, this position must work directly with patients, facility staff, clinical staff, supervisors, managers and local administrative staff in the resolution of these complaints at the lowest level possible. It is the position’s responsibility to research policy, operational memorandums and facility practices and to render researchable information, data, and analysis, which addresses a wide range of administrative actions that correct and address complaints relating to the grievance program. This requires at times, the correction of not only the work of others, but also correction of facility operations and practices when necessary.
Coyote Ridge Corrections Center has a diverse population seeing different chronic diseases and taking care of those that need long term and palliative care.
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Extended Observations unit up to 96 hr. stay (4 beds)
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Long term palliative care unit
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See up to 2500 patients with different chronic disease (diabetes, hypertension, cancer, autoimmune disorders and much more)
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The mission of the Department of Corrections is to 'improve public safety by positively changing lives. For additional information visit our website at doc.wa.gov
Correctional Health is a rewarding career path at DOC, in which health care professionals treat a wide array of cases for patients residing in a state correctional facility. Health Services is responsible for basic primary care for incarcerated individuals. All disciplines within all of the 12 correctional facilities work closely together to reach a common goal, providing the best, most efficient, and cost-effective health care possible. Emphasis is placed on early identification of health concerns, care for acute and chronic health problems, and preventive care.
A completed application packet will include:-
A detailed resume
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A cover letter
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Three professional references
Applications will be reviewed as they are received. The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.Duties can include:
Facilitate, Direct and implement all aspects of the facility’s Resolutions Program.
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Implement The program in accordance with DOC’S OGP Manual, and Policy 550.100 as it relates to health Services.
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Responsible for providing the population with relevant documentation, information, and access to resolution program as it relates to health services.
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Gather all complaints in accordance with policy from the facility resolution coordinator, review each resolution to triage any urgent resolutions for immediate attention.
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Confirm all resolution documentation submitted is accurate and filed for appropriate processing.
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Administer appropriate health services resolution determinations and manage timelines at each level of review
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Coordinate requests to the facility resolutions coordinator for notification of time extensions.
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Responsible for ensuring that appropriate health services responses are provided at level 0, 1, AND II.
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Coordinate the processing of health services incarcerated individual resolutions at all levels including emergency and PREA complaints to ensure time requirements are met and work directly with the facility resolution coordinator.
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Maintain confidentiality of the program.
Coordinate duties with the facility’s resolution program
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Assign Health Services investigations to appropriate staff.
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Review documents for compliance.
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Ensure timely interviews are conducted.
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Ensure that incarcerated individuals are interviewed at least once before a health services resolution is submitted and level III.
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Correct Health Services administrative suggested responses.
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Confirm research, and fact findings are accomplished.
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Coordinate as necessary between staff, incarcerated individuals, and/or operational issues.
Conduct research, training and analysis
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Analyze resolution data reviewing trends within the facility in a timely manner
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Provide appropriate data analysis and trends reporting to health services management on a regular basis including emergent issues as appropriate
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Ensure health services staff and incarcerated individuals are knowledgeable in the resolution program by providing orientation/training
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Assist with training of health services investitive staff as needed
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Work with facility resolution coordinator on issues specific to Health Services
Other duties as assigned
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values:
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Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
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Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
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People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
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Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
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Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.
IMPORTANT NOTES:
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DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
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DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
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Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references.
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A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
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Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
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We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
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Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
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Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
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Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
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This position may be represented by a bargaining unit.
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Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
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Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
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Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
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Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
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Salary is based on experience and is determined at the time a final offer of employment is made.
We are committed to hiring individuals who possess core diversity competencies:
Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
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Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
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Respectfully acknowledge people's differences and recognize these differences as important and valuable.
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Promote inclusiveness.
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Be culturally sensitive and appropriate.
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Respect and value diverse backgrounds and traditions.
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
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Up to 25 paid vacations days a year
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8 hours of paid sick leave per month
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12 paid holidays a year
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Generous retirement plan
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Flex Spending Accounts
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Dependent Care Assistance
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Deferred Compensation and so much more!
Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: 1-800-547-6657.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email Angela Berrier at
[email protected] or call at 509. 540.7078. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
