About the Position
The Knorr Group of ALCOVA Mortgage is looking for a motivated, relationship-driven Mortgage Loan Officer / Loan Partner to join our growing team.
This is a unique opportunity for someone who wants the stability of a salaried position while still having the ability to originate loans, receive team-generated opportunities, and build their own book of business.
We believe mortgage lending is a relationship business. Technology and email are important tools, but they should never replace a conversation.
Our motto is simple:
Dial Before You File.
We want someone who isn't afraid to pick up the phone, communicate proactively, and build relationships with borrowers and real estate agents throughout the transaction.
Compensation
Base Salary: $30,000 annually
PLUS production compensation:
- 25 basis points (0.25%) on eligible team/referred closed loan volume
- 50 basis points (0.50%) on eligible self-generated closed loan volume
This position provides a guaranteed salary while giving you the opportunity to significantly increase your income through both team-provided opportunities and your own production.
What You'll DoLoan Partner & Client Experience
You will help manage the client and Realtor experience from application through closing.
Responsibilities include:
- Personally calling borrowers throughout the mortgage process
- Proactively communicating with the real estate agents on BOTH sides of the transaction
- Calling before relying on email whenever appropriate — Dial Before You File
- Helping clients understand the mortgage process and what comes next
- Following up on applications, documentation, conditions, and outstanding items
- Providing proactive milestone updates throughout the transaction
- Assisting with pre-approvals and new loan opportunities
- Working closely with processing, underwriting, closing, and other team members
- Helping ensure loans stay on schedule and deadlines are met
- Maintaining accurate notes and communication within our systems
- Delivering a high level of service to borrowers and referral partners
- Helping create an exceptional experience that generates repeat and referral business
Origination Opportunities
This is not simply an operations or Loan Partner position.
You will also be a producing Mortgage Loan Officer with the opportunity to:
- Receive leads and loan opportunities from our team
- Originate team-referred mortgage business
- Develop your own Realtor and referral relationships
- Generate business from your personal network
- Build your own book of mortgage business
- Grow your production and income over time
Our goal is to provide the right person with a strong foundation while giving them the opportunity to develop into a successful producing Loan Officer.
What Does "Dial Before You File" Mean?
Simple.
Pick up the phone.
We don't want borrowers or Realtors wondering what's happening with their loan.
When there is an important update, milestone, issue, or opportunity to strengthen a relationship, we believe a conversation should happen whenever possible before simply sending another email.
An email can document the conversation.
It shouldn't always be the conversation.
Who We're Looking For
We're looking for someone who:
- Is a licensed Mortgage Loan Originator or is able to meet applicable licensing requirements
- Has excellent phone and communication skills
- Enjoys working directly with borrowers and Realtors
- Understands the importance of proactive communication
- Is organized and capable of managing multiple transactions
- Is comfortable taking ownership of the client experience
- Has strong follow-up skills
- Is coachable and works well within a team
- Wants to develop new Realtor and referral relationships
- Has an entrepreneurial mindset and wants to grow their own production
- Understands that great service creates future business
- Is comfortable being held accountable to communication, service, and production expectations
Mortgage experience is strongly preferred.
How Leads Are CompensatedTeam/Referred Business – 25 BPS
Eligible business provided through established team/company sources is compensated at 25 basis points on closed loan volume, subject to the company's approved compensation plan.
Self-Generated Business – 50 BPS
Eligible business personally generated through the Loan Officer's own relationships, personal sphere, and new referral sources is compensated at 50 basis points on closed loan volume, subject to the company's approved compensation plan.
Income Opportunity
This position is designed to give you both stability and upside.
You don't have to start from zero. You'll have the opportunity to work team-generated mortgage business while developing your own relationships and increasing your personal production.
The more business you personally create, the greater your earning potential.
Why Join The Knorr Group?
We believe successful mortgage professionals do more than quote rates and process transactions.
Pay: $30,000.00 - $250,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Wellness program
- Work from home
Work Location: Hybrid remote in Concord, NC 28025
