About the Company
We are an established multi-family property management firm focused on developing and managing residential communities across the state. Our organization focuses on operational excellence, collaborative team environments, and professional career growth.
Position Summary
The Property Manager holds full operational and financial accountability for the day-to-day performance of the property. This role leads a dedicated on-site team focusing on optimizing physical property conditions, maximizing financial performance, and fostering a high-quality living community for our residents.
Key Responsibilities
- Financial & Performance Management: Actively monitor operational reports to drive physical and financial performance. Manage accounts receivable and drive collection efforts.
- Marketing & Occupancy: Develop strategic marketing initiatives to attract prospective residents, evaluate local market trends to ensure competitive pricing, and consistently work to exceed occupancy targets.
- Team Leadership: Coordinate staff schedules, evaluate employee efficiency, and provide ongoing training, coaching, and performance management for the on-site team.
- Maintenance Coordination: Supervise on-site maintenance operations, including vendor and contractor management, project scheduling, billing oversight, and verifying certificates of insurance.
- Resident Relations: Resolve resident inquiries and requests promptly to maintain high satisfaction. Establish and execute effective resident retention programs and monthly community engagement events.
- Compliance & Operations: Oversee the accuracy and maintenance of resident files, ensure high quality control for make-ready apartments, and utilize property management software effectively.
- Representation: Maintain professional conduct at all times, operating the property in alignment with corporate policies, procedures, and best practices.
Qualifications & Skills
- Experience: Minimum of 1-2 years’ experience as a Leasing Consultant and/or Assistant Property Manager.
- Education: High school diploma or equivalent required; a degree or relevant technical training is preferred.
- Certifications: CAM (Certified Apartment Manager) or ARM (Accredited Resident Manager) designation is preferred. Fair Housing certification must be obtained prior to interacting with prospects or residents.
- Critical Thinking: Ability to define problems, gather relevant data, establish facts, and execute sound solutions.
- Communication: Strong interpersonal skills with the ability to effectively communicate goals and collaborate with diverse personalities.
- Schedule: Flexibility to work evenings and Saturdays as required.
Supervisory Scope
- Directly manages an on-site team.
- Responsibilities include recruiting, onboarding, training, setting expectations, coaching, counseling, and handling disciplinary actions or terminations as required.
Physical Requirements
- Daily Tasks: Position requires frequent sitting, clear verbal communication, active listening, and repetitive hand/finger dexterity for operating office equipment and computer software.
- Mobility: Involves periodic standing, walking, reaching, bending, crouching, or kneeling to navigate the property.
- Lifting: Ability to lift, carry, or move objects weighing up to 30 lbs. as needed.
- Vision: Requires strong near-vision capabilities and the capacity to shift focus easily between tasks.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation & Benefits
Our team enjoys a competitive compensation and benefits package that includes:
- Competitive base salary plus bonus incentive program
- Paid Time Off (PTO) and paid holidays
- Housing Benefit: Eligible for free base rent at managed properties
- Optional medical, dental, and vision insurance coverage
- 401(k) retirement plan with a 4% company contribution
Our organization is an Equal Opportunity Employer.
This document is a general outline of duties and is not an all-inclusive list. Responsibilities may be modified, added, or removed by management at any time. This job ad does not constitute an employment contract.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Property management: 2 years (Preferred)
- Property leasing: 2 years (Required)
Work Location: In person
