The Human Resources Administrative Assistant provides professional administrative and guest service support to the Human Resources Department. This role serves as a welcoming first point of contact for team members, applicants, visitors, and leadership while supporting a variety of Human Resources functions including recruitment, onboarding, employee engagement, training coordination, records management, and departmental operations.
The ideal candidate is highly organized, detail-oriented, approachable, and committed to maintaining confidentiality while supporting a diverse workforce. This position works closely with all members of the Human Resources team and contributes to creating a positive team member experience across the organization.
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Receive, greet and screen department visitors in a professional and welcoming manner.
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Answer and direct incoming phone calls, emails, and correspondence.
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Serve as a point of contact and source of information for team members, applicants, visitors, and leadership.
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Respond to routine inquiries regarding company policies, procedures, benefits, employment opportunities, and departmental services.
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Assist team members with account access, navigation, and basic troubleshooting related to Paycom, Awardco, and other applicable service platforms.
- Assist team members and applicants with the completion of forms, applications, and required documentation.
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Provide administrative support to all Human Resources staff members.
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Assist with maintaining accurate team member records and filing systems in compliance with organizational policies and applicable regulations.
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Prepare reports, spreadsheets, presentations, emails, letters, and other HR-related files and documents.
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Assist with planning and implementing team member events, departmental initiatives, and employee engagement efforts.
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Assist with the coordination of team member communication efforts and internal announcements.
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Maintain confidentiality of sensitive team member and organizational information.
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Assist with compliance reporting and record maintenance.
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Help ensure HR files, databases, and documentation are organized, accurate, and current.
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Support departmental audits and other compliance-related activities as needed.
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Support payroll, benefits, and leave administration processes as needed.
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Maintain a clean, professional, and organized reception environment.
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Monitor and maintain office supplies and departmental materials.
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Attend department meetings and training sessions as required.
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Assist with scheduling meetings, interviews, orientations, and training sessions.
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Assist with employment processes including posting and monitoring job openings, communicating with applicants and leadership, and performing drug and alcohol testing.
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Support onboarding activities including new hire paperwork, orientation preparation, employee file creation, uniform distribution, and badge printing.
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Assist with maintaining applicant tracking and recruitment records.
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Support training initiatives by assisting with schedule coordination, material preparation, attendance tracking, and record maintenance.
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Perform additional duties and responsibilities as assigned to support departmental and organizational operations.
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Previous Human Resources and/or Administrative Assistant experience required.
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Associate’s or Bachelor’s degree in Human Resources, Business, or a related field preferred.
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Must be at least 18 years of age.
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Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
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Excellent interpersonal and guest service skills.
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Excellent verbal and written communication skills.
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Strong organizational skills and attention to detail.
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Strong conflict resolution and deescalation skills.
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Strong problem-solving and critical thinking abilities.
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Ability to learn HRIS (Paycom) and other business systems and platforms.
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Ability to maintain strict confidentiality and exercise sound judgment.
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Ability to interact professionally with individuals at all levels of the organization.
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Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
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Ability to adapt to changing priorities and operational needs.
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Ability to work effectively with individuals from diverse backgrounds and experiences.
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Professional appearance and demeanor.
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Dependable, self-motivated, and team-oriented.
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Sensitivity to various cultures, including Native American cultures.
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Regular attendance and punctuality.
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Ability and willingness to work any changes in scheduled hours as required.
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Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.
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Mobility throughout the facility.
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Ability to sit for extended periods of time.
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Ability to assist with event setup and teardown as needed.
