Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this role, you will manage all front desk operations. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike.
Requirements
- Proven experience in an office environment with clerical or administrative responsibilities.
- Exceptional phone etiquette and organizational skills.
- Flexible hours.
Duties
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Handle multi-line phone systems efficiently, answering inquiries and routing calls with professionalism and courtesy.
- Manage appointment scheduling.
- Perform insurance authorizations in a timely manner.
- Assist with office management duties such as supply inventory, mail distribution, and maintaining a clean reception area.
- Provide customer support by addressing questions, providing information, and ensuring excellent service at all times.
- Be comfortable and efficient using our EMR system.
Skills
- Strong computer literacy.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Demonstrated experience in office management or administrative support roles.
- Exceptional customer service skills combined with professional phone etiquette.
- Bilingual abilities are a plus to serve diverse client needs effectively.
- Familiarity with multi-line phone systems, data entry, filing systems, and proofreading techniques.
- Experience in a receptionist role is advantageous but not required.
- Knowledge of basic insurance information and authorization.
- Strong time management skills with the ability to handle multiple responsibilities simultaneously.
Apply to join our team today!
Pay: $17.50 - $19.00 per hour
Work Location: In person
