Description:
Allergy Immunology Associates of New England (AIANE) is a fast growing, patient-centered practice dedicated to improving the lives of individuals with allergies, asthma, and immune conditions. With multiple office locations and a compassionate team of providers and staff, we deliver high-quality care in a collaborative and supportive environment. We are seeking a Certified Medical Assistant (CMA) to join our team. This role is ideal for a motivated professional who enjoys a mix of clinical and administrative duties in a dynamic, high-volume specialty practice. Westfield / Northampton Offices are seeking a candidate to work with our providers. We have four locations throughout Western MA.
Key Responsibilities
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Prepare exam rooms and assist providers with patient visits.
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Obtain patient vitals, including oxygen saturation (SpO2), medical history, and medication lists.
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Administer allergy testing and support immunotherapy procedures.
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Document patient encounters in the electronic health record (EHR).
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Provide patient education regarding medication, treatment plans, and follow-up care.
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Complete patient pharmacy information and coordinate with specialty pharmacies as needed.
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Take patient phone calls and answer clinical questions within scope of practice.
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Prepare and organize charts for next-day patients to ensure smooth clinical flow.
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Check medication and serum expiration dates to maintain safety and compliance.
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Maintain clinical supply inventory and ensure rooms are fully stocked.
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Support front desk staff with scheduling, phone calls and patient flow as needed.
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Ensure compliance with HIPPAA, OSHA, and infection control standards.
Requirements:
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Certified Medical Assistant (CMA) credential required.
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Current CPR/BLS certification.
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Excellent communication skills and a compassionate, patient-first attitude.
Preferred:
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Previous experience in an outpatient, allergy/immunology, or specialty practice.
Join AIANE and make a difference in the lives of patients while growing your career in allergy and immunology care. Please submit your resume directly through Indeed or to our HR department: hr @ aianedocs .com
Requirements:
- Six months to one year related experience in a medical office or similar clinical setting.
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Graduate of Medical Assisting Program required; certification preferred. Current CPR certification required.
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Knowledge of medical practice to assist in giving patient care.
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Knowledge of examination, diagnostic and treatment room procedures.
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Knowledge of common safety hazards and precautions to establish a safe work environment.
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Must have reliable transportation.
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Acceptable and reliable attendance.
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Knowledge of health care field and medical office protocols/procedures.
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Knowledge of medical terminology.
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Knowledge of computer software. (Word, Excel, Outlook).
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Skill in active listening.
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Ability to learn and retain information regarding patient care procedures.
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Ability to project a pleasant and professional image.
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Ability to plan, prioritize, and complete delegated tasks.
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Ability to demonstrate compassion and caring in dealing with others.
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Ability to adapt to multiple provider preferences regarding procedure and scheduling.
- Ability to work in a team environment.
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Ability to handle/ accept constructive criticism.
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Ability to stand/sit for long periods of time.
- Required to wear all necessary personal protective equipment.
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High School Diploma or GED required
