Support Coordinator
Nashville, TN 37228 / Fully Onsite
Hourly Pay Range: $19.00 – $21.00
Non-Profit
About the Opportunity - Support Coordinator
Our client is seeking a detail-oriented and service-driven Support Coordinator to join their team in a fully onsite environment. This temporary role plays a key part in supporting partner agencies, coordinating food distribution programs, and ensuring smooth day-to-day operations. The ideal candidate is adaptable, organized, and committed to making a positive community impact.
Key Responsibilities - Support Coordinator
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Provide customer support to partner agencies, handling order discrepancies, delivery inquiries, invoicing requests, and account follow-ups
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Coordinate Mobile Pantry programs, including scheduling, tracking distribution calendars, sending confirmations, and managing invoicing
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Distribute perishable products through various channels based on inventory and program needs
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Process food assistance requests via phone, online, and in-person interactions by directing clients or fulfilling needs internally
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Communicate food recall notices to partner agencies and internal programs
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Share application information with prospective partner agencies
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Order office supplies for the department as needed
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Support front desk operations, including phone coverage during assigned times
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Collaborate cross-functionally with internal departments to meet food distribution goals
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Perform additional administrative and operational duties as assigned
Qualifications - Support Coordinator
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Associate degree or minimum of 2 years of related work experience required
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Proficiency in Microsoft Outlook, Word, and Excel
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Strong customer service and communication skills
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Ability to quickly learn new systems and platforms (experience with Macola is a plus)
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Excellent attention to detail with strong organizational and time-management skills
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Ability to perform basic math accurately
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Demonstrated ability to work independently and improve processes
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Comfortable working with individuals from diverse social, cultural, and economic backgrounds
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Strong teamwork and collaboration skills within a fast-paced environment
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