Location: North Olmsted, OH | Full-time, On-site |
FLSA: Hourly, Non-Exempt (Overtime eligible) |
Schedule: Monday–Friday, 9 AM–5 PM (extended hours during peak holiday seasons)
ABOUT THE ROLE
Teddy Baldassarre is one of the fastest-growing luxury watch brands and media companies in the industry. As we scale, our operations team plays a critical role in delivering the exceptional customer experience our brand is known for. We’re looking for a Fulfillment Associate who is reliable, tech-savvy, and ready to contribute from day one. This is a hands-on, team-oriented role based out of our North Olmsted office.
Your day centers on making sure every order leaves accurately and on time. Responsibilities include:
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Prep and process daily orders, ensuring accuracy at every step
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Pick, pack, and package orders to luxury brand standards
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Receive inbound shipments and verify against packing and inventory documentation
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Move product to hold locations and maintain organized storage areas
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Create and manage order transfers with precision in Shopify
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Process and document product warranties accurately
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Conduct quality control checks on outgoing orders and incoming returns
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Collaborate with your team lead to prioritize workflow and surface issues early
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High school diploma or equivalent required
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Secondary education (associate’s or bachelor’s degree) preferred
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Tech-savvy with the ability to learn new platforms quickly
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Proficient in Microsoft Office 365 (Outlook, Excel, Teams)
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Experience with inventory management or CRM systems required
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Experience with Shopify or a similar e-commerce platform preferred
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Reliable — present, on time, and accountable every day
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Detail-oriented with strong accuracy in data entry and order management
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Coachable — receives feedback well and applies it consistently
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Solution-oriented — when problems arise, you address them rather than avoid them
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Flexible and adaptable in a fast-changing, evolving environment
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Patient, professional, and easy to work with under pressure
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Strong personal integrity and a team-first mindset
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Ability to read and interpret packing lists, invoices, and inventory documents
Physical Requirements
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Must be able to stand for extended periods of time and lift and move up to 30 pounds. Reasonable accomodations available.
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Paid Time Off (PTO)
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Medical Insurance
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Dental Insurance
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Vision Insurance
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401(k) Retirement Plan
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