Humanitary Medical Center is looking for an experienced and friendly Referral Coordinator that enjoys helping others, has a welcoming demeanor and can work in a fast-paced environment.
Job duties: The following duties are illustrative and not exhaustive.
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Responsible for scheduling consultations, diagnostic testing, and surgical procedures. Requests approval if needed.
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Enters referrals, authorization information, diagnostic and procedure codes in our data bank.
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Coordinates follow-up care of our patients with the referral physicians as approved by a Physician Associates physician.
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Forward medical records to the referral provider in a timely manner and coordinate follow-up care of our patients.
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Serves as a subject expert to answer questions regarding insurance benefits, referral policies and procedures to our HMC staff and patients.
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Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
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Contacts patients with information regarding tests ordered by a provider as necessary.
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Orders and/or directs patients for outside tests.
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Assists supervisor as directed to maintain daily flow in the department.
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Obtains authorizations from a diversity of insurance companies depending on each patient’s insurance plan
This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.
Requirements:
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Bilingual – Fluent in Spanish and English
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Great customer service skills
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A high level of professionalism
Benefits offered
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Holiday Pay
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401 (k) Plan
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PTO (Paid Time Off)
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Bereavement Leave
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Employee Assistance Program
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Medical, dental, and vision insurance
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Voluntary Life Insurance
Humanitary Medical Center Inc. complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Humanitary Medical Center Inc. is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.