Overview
Join our dynamic automotive team as a Dealership Finance Manager, where you will play a pivotal role in guiding customers through the financing process while ensuring a seamless and positive experience. In this energetic position, you will leverage your expertise in financial services, customer relationship management, and dealership operations to drive sales and foster long-term client relationships. Your proactive approach and negotiation skills will help customers secure the best financing options, contributing directly to the dealership’s success and growth. This role offers an exciting opportunity for motivated professionals passionate about automotive sales and finance to thrive in a fast-paced environment.
Responsibilities
- Collaborate with sales team to present and explain financing options, including loans, leases, and extended warranties, ensuring customers understand all terms and benefits.
- Conduct thorough credit analysis to determine customer eligibility for various financial products, adhering to TILA (Truth in Lending Act) and all FTC regulations for transparency.
- Manage the entire loan process from application to approval, including loan processing, title processing, and contract preparation, ensuring accuracy and compliance with legal standards.
- Utilize financial software and 10-key typing skills to accurately input data, generate reports, and maintain detailed records of all transactions.
- Upsell additional dealership products such as insurance packages, service plans, or aftermarket accessories to maximize customer value and dealership revenue.
- Negotiate terms with customers while maintaining professionalism and integrity; build strong customer relationships through excellent service and clear communication.
- Ensure all contracts meet legal requirements related to credit analysis, TILA disclosures, and state-specific regulations.
- Maintain up-to-date knowledge of dealership inventory, automobile sales trends, and financing options to provide expert guidance.
- Support the dealership’s compliance efforts by staying informed about industry standards related to loan officer practices and credit analysis procedures.
- Assist in training new team members on dealership finance processes and customer service best practices.
Qualifications
- Proven experience in financial services within a dealership environment or as a loan officer with a strong understanding of auto finance procedures.
- Demonstrated expertise in customer relationship management, upselling techniques, negotiation skills, and credit analysis.
- Familiarity with dealership operations, including title processing, contract management, and loan processing software.
- Strong math skills including basic calculations necessary for finance agreements, and 10-key typing proficiency for data entry accuracy.
- Knowledge of TILA & FTC regulations to ensure transparent lending practices and compliance with federal laws.
- Excellent customer service skills with the ability to communicate complex financial information clearly and confidently.
- Experience in automobile sales is preferred but not mandatory; a passion for cars combined with finance expertise is highly valued.
- Ability to work efficiently under pressure while maintaining attention to detail in all documentation processes. Join us as a Dealership Finance Manager where your energy fuels our success! We are committed to empowering our team members through ongoing training, professional development opportunities, and a supportive work environment that celebrates achievement at every level.
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Prescription drug insurance
- Vision insurance
Work Location: In person
