At Medical Arts Dentistry we are on a mission to restore peace, energy, and vitality to our community. We believe that a healthy life starts with a great night’s sleep. As a premier sleep health provider, we diagnose and treat a wide variety of sleep disorders, helping our patients finally get the sleep they’ve been dreaming of.
We are looking for a warm, organized, and empathetic Front Desk Receptionist to be the welcoming face (and voice) of our clinic.
Key Responsibilities
As our Front Desk Receptionist, you will be the first point of contact for patients seeking relief from sleep struggles. Your daily flow will include:
- Patient Welcoming & Check-In: Greet patients with a warm smile, manage the intake process, and ensure they feel comfortable and valued.
- Scheduling: Coordinate and schedule initial consultations, follow-ups, and specialized overnight sleep studies.
- Phone & Email Management: Answer inquiries with empathy and clarity, directing calls to clinical staff when necessary.
- Administrative Support: Maintain electronic health records (EHR), process co-pays, and assist with basic insurance verification.
- Office Vibe Curator: Keep the reception and waiting area tidy, calm, and organized (think peaceful, low-stress environment).
Qualifications & Skills
- Experience: 1–2 years of reception, customer service, or medical front desk experience (preferred, but we love training the right personality!).
- Communication: Exceptional verbal and written communication skills with a deeply empathetic phone manner.
- Tech-Savvy: Comfort learning scheduling software and electronic medical records.
- Detail-Oriented: A knack for organization and multitasking without breaking a sweat.
- The Vibe: A calm, reassuring presence—our patients are often tired and stressed, and your demeanor will set the tone for their visit.
Why You’ll Love Working Here
- Competitive pay and comprehensive health/dental benefits.
- Generous Paid Time Off (PTO) because we practice what we preach: everyone needs their rest!
- A quiet, supportive, and positive team environment.
- Employee discounts on sleep-wellness products and services.
- We are a little family! Come join us!
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
