Skill: Microsoft Dynamics CRM
Must Have Technical/Functional Skills:
- 8-10 years of experience working on Microsoft Dynamics CRM.
- Microsoft Dynamics 365 CRM Sales process knowledge is required.
- Hands-on experience with Dynamics CRM workflow, JavaScript, Plugin.
- Microsoft power automate experience is most required.
- Worked on Out-of-Box features like Business rules, Business Process flows and Synchronous Workflows.
- Designed and customized MS Dynamics 365 forms and ribbons.
- Customized MS Dynamics 365 form on Load, On Save status changes events with JavaScript and Jquery.
- Created and developed MS Dynamics 365 custom web pages to plug into out-of-the-box MS CRM solution using HTML.
- Created several plug-ins and workflows for enhancing the system and maintain data integrity.
- Worked on HTML, CSS and XML.
- Experienced in creating CRM sitemap and reasonable to handle deployments to the next environment using Azure Devops and Solution/Data Exports and Imports.
- Microsoft Dynamics 365 CRM Sales process knowledge is required.
- Perform analysis, design and implementation of CRM components.
- Perform Deployment from lower environment to higher.
- Analyzing the defects and their impact, proposing workaround solutions for issues.
- Excellent communication skills.
- Excellent analytical skills. Application Support and Development experience.
Roles & Responsibilities:
- Responsible for incident fix and analysis.
- Impact analyzation and RCA.
- Escalates problems as necessary and provides timely status until resolved.
- Monitor and respond, troubleshoot and resolve problems. Escalate to subject matter experts when required, utilizing established guide.
- Attend daily and weekly meetings with Offshore and other stakeholders.
- Perform other duties as assigned.
Salary Range - $120,000-$140,000 a year
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
