Company Overview
Light Dental Studios is a dynamic, non-corporate group dental practice with multiple locations in the south Puget Sound region. Known for high-quality care and a strong community presence, we pride ourselves on fostering an empowering company culture where team members feel valued and engaged. Our focus is on delivering exceptional dental services while maintaining a supportive and growth-oriented environment.
Job Summary
We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our team. The ideal candidate will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to treatment coordination. This role requires excellent communication skills, a strong understanding of medical and dental terminology, and the ability to support both administrative functions and patient needs with professionalism and enthusiasm.
Duties
- Greet patients warmly, verify their information, and assist with appointment scheduling using dental office management software.
- Provide accurate information regarding treatment plans, insurance coverage, and financial policies to patients.
- Manage patient records with confidentiality, ensuring all documentation complies with privacy regulations.
- Coordinate between patients, dental providers, and insurance companies to facilitate smooth treatment processes.
- Support the administrative team by handling phone inquiries, appointment confirmations, and billing procedures.
- Maintain a clean and organized front office environment that reflects professionalism and efficiency.
- Assist in onboarding new patients by explaining office policies, procedures, and available services.
Requirements
- Prior experience working in a medical or dental office setting is highly preferred.
- Strong knowledge of medical terminology related to dental care.
- Proven ability to provide exceptional customer service in a fast-paced environment.
- Familiarity with medical administrative support tasks such as scheduling, billing, and record management.
- Office experience demonstrating organizational skills and attention to detail.
- Experience in a dental office setting is advantageous but not mandatory; training will be provided for the right candidate.
- Excellent communication skills with the ability to interact professionally with patients and team members alike. Join our team as a Patient Care Coordinator to help us deliver outstanding patient experiences while supporting our mission of providing affordable, high-quality dental care within a collaborative community environment!
Pay: $47,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
