A PIRTEK Shop Technician services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.
A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Shop Specialist ensures customers receive world-class service to get their equipment back up and running.
Responsibilities:
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Diagnose and repair hoses with efficiency and accuracy
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Anticipate and address customer needs
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Maintain showroom and shop inventory, tools, and facilities
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Streamline and support daily processes
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Follow-up with customers to generate additional business
Qualifications:
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Experience in a customer-facing role
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High school diploma or GED
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Strong organizational and computer skills
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Mechanically inclined (experience in hydraulics a plus)
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Excellent communication skills (Spanish a plus)
Benefits:
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Competitive hourly wage (depending on experience)
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Commission
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Medical / dental / vision / life insurance
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Paid vacation
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Technical and product training