Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our team. In this role, you will be trusted to handle customer service, money, and product within a moderately fast-paced and supportive environment. Customer relations, making the sure the shop looks clean and professional at all times, and keeping shelves restocked are key parts of this position. Flexible and simple work environment where working with a team is necessary, but working independently is a day to day necessity. Management is more than happy to answer any questions or concerns the job may bring up- As long as shop requirements are met, we try to make a enjoyable place to work and handle every issue to the best of our ability.
Duties
- Build relationships and repour with customers and provide good customer service by listening and understanding the customers needs and wants, and offering the best solution based on the information they provided.
- Stay informed on product trends, regulation updates, and knowledge of old or updated products.
- Keep the shop clean, stocked, and organized. Apart from handling customers, this is a key part of this position.
- Communicate with both management and other coworkers with both day to day questions and larger issues.
- Present both yourself and the shop in the best light you can while on shift.
Experience
- Strong negotiation skills with the ability to understand a customers wants and needs while also making a profit for the shop when possible.
- Excellent communication skills.
- Prior experience with vapes and other products we sell.
- Customer service and/ or sales experience.
Qualifications
Necessary-
- Must be 21 years old or older to enter the shops
- Knowledge or usage of products we carry
Preferred-
- Past vape shop experience
- Customer service and/ or sales experience.
Pay: $12.50 - $14.00 per hour
Benefits:
Work Location: In person
