Under the management of the Project Director, processes all taxpayer communication (including payments). Verifies audits, and corrects all vendor invoice reports and information. Manages, trains, and provides functional guidance to clerical support staff. Assists in the timely and accurate preparation of financial information for reporting to client, senior management, and others, including all incoming revenue to the unit. Audits daily paperwork, communication, and reports between the Client and project. Maintains all taxpayer files according to Client standards. Composes and/or edits letters, proposals, and reports for company records. Creates selected download databases and maintains vendor files and daily start-up operations. Additionally, assists in the development of computer software to maximize workflow. Performs tasks on PC's using a variety of software applications. In the absence of Project Director and System Manager, is in charge of managing vendor use, communication with client, and account input/output.