(Fluent in Spanish Required)
Supports the Store Manager in daily supermarket operations. Ensures all departments run smoothly, are properly supplied, and deliver excellent customer service. Provides leadership, coordination, and problem-solving to maintain a clean, efficient, and customer-focused store environment. Spanish fluency is required to support both staff and customers.
-
Monitor all departments to ensure smooth, efficient daily operations.
-
Conduct walkthroughs to identify issues, maintenance needs, or improvement opportunities.
-
Support department leads with workflow, staffing, and task execution.
-
Ensure compliance with safety, sanitation, and merchandising standards.
-
Confirm each department has necessary tools, supplies, and product levels.
-
Coordinate with department managers to prevent stockouts or overstocking.
-
Assist with receiving, organizing, and maintaining accurate inventory flow.
-
Communicate supply needs to Store Manager or purchasing team.
-
Ensure customers receive prompt, friendly, and professional service.
-
Resolve customer concerns with a calm, solution-oriented approach.
-
Support staff in maintaining store cleanliness and a positive shopping experience.
-
Assist in training, coaching, and supervising employees across all departments.
-
Promote teamwork, accountability, and a positive work environment.
-
Provide performance feedback and support employee development.
-
Step in to assist departments during peak times or staffing shortages.
-
Assist with scheduling, timekeeping, and labor management.
-
Support opening/closing procedures, including cash handling and security checks.
-
Help track store performance metrics and support improvement initiatives.
-
Serve as Manager-on-Duty when the Store Manager is unavailable.
Fluent in Spanish (required).
Experience in retail, grocery, or supermarket operations preferred.
Strong leadership, communication, and problem-solving skills.
Ability to multitask in a fast-paced environment.
Customer-focused mindset with strong service standards.
Basic understanding of inventory and store operations.
Flexible availability, including weekends and holidays.
