Job Summary
Automotive Service Advisor
About the Job
A rare opportunity to team up with one of the automotive industries leading dealers: Big O Dodge Chrysler Jeep Ram. Big O is passionately committed to excellence and winning in everything we do. Our culture of caring redefines the automotive experience. We are a family owned store …not corporately owned, and you can tell the difference.
We offer career advancement opportunities, along with excellent pay programs, benefits, vacation, 401K!
This is a dealership for high performance individuals, fast paced and never boring!
Position Overview
The Service Advisor position is responsible for performing a variety of duties as it relates to scheduling and advising on the maintenance and service of vehicles, with an emphasis on communication.
Who would I interact with?
This position interacts daily via inbound/outbound calls with Clients, as well as, direct interaction with Clients, Service Manager, Service Dispatcher, and Technicians, just to name a few. Face to face interaction with customers is arguably your most important interaction each and every day. You will be the face of the company and your attitude and demeanor should reflect that.
What are the day-to-day responsibilities?
- Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner
- Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business
- Build a relationship with our clients. People want to do business with people they know and trust.
- Give other team members a helping hand with their duties, as needed
What are the requirements for this job? * Must have experience with automotive retail sales or service advisor position
- Detail oriented and excels in a fast-paced, results driven environment
- Professional and friendly phone skills with a passion for customer service
- Computer skills
- Ability to multi-task
- Successfully pass a pre-employment background check and driving record check
Apply Today! Qualified candidates will be contacted right away!
Responsibilities and Duties
What are the day-to-day responsibilities?
- Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner
- Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business
- Build a relationship with our clients. People want to do business with people they know and trust.
- Give other team members a helping hand with their duties, as needed
Qualifications and Skills
What are the requirements for this job?
- Detail oriented and excels in a fast-paced, results driven environment
- Professional and friendly phone skills with a passion for customer service
- Strong computer skills
- Ability to multi-task
- High School Diploma or equivalent required, secondary schooling preferred
- Successfully pass a pre-employment background check and driving record check
Benefits
We offer career advancement opportunities, along with excellent pay programs, benefits, medical dental and vision offered, vacation, and 401K !
Job Type: Full-time
Pay: $52,000.00 - $90,000.00 per year
Shift:
Experience:
- Automotive Service Advisor: 2 years (Required)
Work Location: In person
