Job Title: Collections Representative
Pay Rate: $20/hr
Work Schedule: Monday to Friday, 8:30am-5pm with a 1-hour lunch (37.5-hour workweek). Hybrid schedule with Tuesday and Wednesday in the office.
Key Responsibilities:
- Perform heavy outbound calling to manage and collect on outstanding accounts.
- Handle B2B collections with a focus on leasing experience.
- Maintain heavy interaction with customers, necessitating strong customer service skills.
- Utilize strong writing and communication skills for customer correspondence.
- Perform tasks related to accounting and cash application.
- Use Excel and Word for documentation and reporting purposes.
Preferred Qualifications:
- 2+ years of experience in collections or customer service.
Skills and Attributes:
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Excel and Word.
- Experience in accounting and cash application.
- Ability to manage time effectively and work in a hybrid environment.
Pay: Up to $20.00 per hour
Work Location: In person